Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

DANIELLE RILEY

Clinton,MD
DANIELLE RILEY

Summary

Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 7 years in the field.

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
years of professional experience

Work History

Home Depot

Area Supervisor
01.2021 - Current

Job overview

  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Tracked hours and inventory usage, and prepared associated reports.
  • Directed daily workflow of 10-strong teams
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

Home Depot

Fleet Transportation Supervisor
12.2021 - Current

Job overview

    • Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.
    • Managed driver safety awards program, promoting safe driving and working safe initiative.
    • Managed routing, driver supervision and DOT compliance.
    • Demonstrated tasks to new hires and assigned to experienced workers for further training.
    • Monitored and maintained on-time delivery, reliability, service and performance.
    • Verified that drivers completed required safety training and attended quarterly driver safety meetings.
    • Improved working conditions for employees and fostered work environment that maximized employee morale and engagement.
    • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
    • Maintained and verified time, transportation, financial, inventory and personnel records.
    • Scheduled repair and preventive maintenance of vehicles and other equipment.
    • Allocated equipment to meet transportation needs and financial goals.
    • Coordinated driver dispatch to accomplish daily delivery requirements.
    • Led shipment scheduling and routing with carriers, enabling reliable customer updates.

Home Depot

Area Supervisor
03.2021 - 12.2021

Job overview

  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Directed daily workflow of 15-strong team in receiving

Home Depot

Area Supervisor
06.2020 - 03.2021

Job overview

  • Manage day-to-day operations
  • Manage approximately 15 warehouse associates ensuring proper loading/ unloading oftrucks, staging appliances for next day deliveries
  • Manage 9 office associates that provide customer service
  • Managed delivery exceptions list, process MARS and Sales Force to support customersreplacements/refunds from vendors, handle difficult customer complaints and provideresponsive follow-ups to customers
  • Worked closely with delivery agency to ensure that customers are provided with greatservice
  • Managed inventory delivery, pick-up and service for customers and vendors
  • Conduct and provide training on proper operation and use of the Pacer and the Clamp andother equipment for Aged LPN supervisor and associate.

Home Depot

General Warehouse Associate II
08.2019 - 06.2020

Job overview

  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Organized and detail-oriented with a strong work ethic
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Developed and maintained courteous and effective working relationships
  • Identified issues, analyzed information and provided solutions to problems

Home Depot

Garden Associate/ Freight
03.2016 - 07.2019

Job overview

  • Removed and replaced old plants, trees and shrubbery, restocking mulch, resetting shelves and promotional items
  • Ensuring safety on all machines,
  • Advised and educated customers on proper items to use for their projects
  • Resolved issues and provided friendly customer care
  • Received certification on the electric Jack, Order Picker and Reach forklift
  • Trained and guided new employees on process and procedures
  • ACHIEVEMENTS
  • Received employee of the month (Jun
  • 2022)
  • Earned multiple homer badges for going above and beyond my duties july 2022
  • Received a promotion from part-time associate to full time freight associate in 6 months(april 2018)
  • Promoted to a key carrier from office associate in the market delivery operations.January2020
  • Promoted to Area Supervisor after 7 months as a key carrier June 2020

Education

Anne Arundel Community College

Associates Degree from General Education
07.2011

University Overview

Anne Arundel Community College
Arnold, MD

Certificate in Sociology
07.2010

University Overview

Suitland High School
Forestville, MD

High School Diploma from General
06.2002

University Overview

Skills

  • Clamp
  • Pacer
  • Electric pallet
  • Order Picker
  • Reach forklift
  • Employee Performance Management
  • Store Reset and Recovery
  • Staff Coaching and Training
  • Computer Proficiency
  • Cycle Counts and Audits
  • Samsara (Tracking)
  • JJ Keller (DOT Tracking)
  • MS Word
  • Excel
  • Power Point
  • Access
  • Adobe Illustrator
  • Photoshop
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Fleet Transportation Supervisor
Home Depot
12.2021 - Current
Area Supervisor
Home Depot
03.2021 - 12.2021
Area Supervisor
Home Depot
01.2021 - Current
Area Supervisor
Home Depot
06.2020 - 03.2021
General Warehouse Associate II
Home Depot
08.2019 - 06.2020
Garden Associate/ Freight
Home Depot
03.2016 - 07.2019
Anne Arundel Community College
Associates Degree from General Education
Anne Arundel Community College
Certificate in Sociology
Suitland High School
High School Diploma from General
DANIELLE RILEY