Summary
Overview
Work History
Education
Skills
Certification
Crocheting, Walking, Reading
Timeline
Hi, I’m

Danielle Rodegher

Allen Park,MI
Danielle Rodegher

Summary

Dynamic team player with a proven track record at Arby's Restaurant, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and multitasking, I consistently exceeded performance targets while fostering a positive workplace culture and training new team members to ensure seamless operations.

Overview

10
years of professional experience
1
Certification

Work History

Arby's Resturant

Team Member
10.2022 - 01.2025

Job overview

  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Gathered hot menu items to fill orders for consumers with proper tray presentation.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
  • Provided support during peak hours, effectively managing multiple tasks simultaneously.
  • Boosted team morale and productivity, leading by example and providing support during peak hours.
  • Ensured compliance with health and safety regulations, maintaining clean and sanitary work environment.
  • Supported colleagues during busy periods by multitasking efficiently across roles when needed.
  • Facilitated welcoming atmosphere by greeting guests promptly and with friendly demeanor.
  • Promoted a positive workplace culture through effective communication skills, respect for diversity, and active collaboration with team members.
  • Fostered culture of teamwork, coordinating with front and back of house to ensure smooth operations.
  • Reduced order errors, carefully reviewing customer requests and communicating clearly with kitchen staff.
  • Assisted in inventory management, ensuring adequate stock levels and minimizing spoilage.
  • Demonstrated adaptability by embracing new responsibilities as the restaurant evolved over time.
  • Streamlined beverage service, ensuring timely preparation and delivery to tables.
  • Enhanced communication with kitchen staff, ensuring accurate order delivery and timely adjustments when needed.
  • Optimized table turnover rates, efficiently clearing and setting tables for new guests.
  • Elevated guest satisfaction, resolving complaints swiftly and with positive attitude.
  • Adhered to strict food safety guidelines, maintaining a safe environment for both staff and guests alike.
  • Collaborated with team members to ensure seamless operations and a positive dining experience for guests.
  • Maintained a clean and inviting dining area, enhancing the overall guest experience.
  • Enhanced dining experience for guests, maintaining cleanliness and organization of dining area.
  • Improved order accuracy through meticulous attention to detail during the ordering process.
  • Consistently met or exceeded performance targets in terms of speed, quality, and customer satisfaction ratings.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Greeted customers and provided menus upon arrival to dining room.
  • Monitored dining room inventory and replenished as necessary.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted wait staff with timely food delivery and guest requests.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Provided attentive service and proactively assessed guest needs.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Arranged tables and chairs for special occasions and events.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted with bussing tables and cleaning up spills.
  • Participated in regular staff meetings, sharing feedback on areas of improvement or success within the restaurant operations.
  • Reduced waste, implementing measures to monitor and control inventory usage.
  • Improved customer wait times by efficiently managing food orders and coordinating with kitchen staff.

Arby's Restaurant

Team Member
10.2021 - 01.2022

Job overview

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Henry Ford Village Retirement Home

Restaurant Associate
02.2015 - 09.2021

Job overview

  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Gathered hot menu items to fill orders for consumers with proper tray presentation.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
  • Provided support during peak hours, effectively managing multiple tasks simultaneously.
  • Boosted team morale and productivity, leading by example and providing support during peak hours.
  • Ensured compliance with health and safety regulations, maintaining clean and sanitary work environment.
  • Supported colleagues during busy periods by multitasking efficiently across roles when needed.
  • Facilitated welcoming atmosphere by greeting guests promptly and with friendly demeanor.
  • Promoted a positive workplace culture through effective communication skills, respect for diversity, and active collaboration with team members.
  • Fostered culture of teamwork, coordinating with front and back of house to ensure smooth operations.
  • Reduced order errors, carefully reviewing customer requests and communicating clearly with kitchen staff.
  • Assisted in inventory management, ensuring adequate stock levels and minimizing spoilage.
  • Demonstrated adaptability by embracing new responsibilities as the restaurant evolved over time.
  • Streamlined beverage service, ensuring timely preparation and delivery to tables.
  • Enhanced communication with kitchen staff, ensuring accurate order delivery and timely adjustments when needed.
  • Optimized table turnover rates, efficiently clearing and setting tables for new guests.
  • Elevated guest satisfaction, resolving complaints swiftly and with positive attitude.
  • Adhered to strict food safety guidelines, maintaining a safe environment for both staff and guests alike.
  • Collaborated with team members to ensure seamless operations and a positive dining experience for guests.
  • Maintained a clean and inviting dining area, enhancing the overall guest experience.
  • Enhanced dining experience for guests, maintaining cleanliness and organization of dining area.
  • Improved order accuracy through meticulous attention to detail during the ordering process.
  • Consistently met or exceeded performance targets in terms of speed, quality, and customer satisfaction ratings.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Greeted customers and provided menus upon arrival to dining room.
  • Monitored dining room inventory and replenished as necessary.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted wait staff with timely food delivery and guest requests.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Provided attentive service and proactively assessed guest needs.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Arranged tables and chairs for special occasions and events.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted with bussing tables and cleaning up spills.
  • Participated in regular staff meetings, sharing feedback on areas of improvement or success within the restaurant operations.
  • Reduced waste, implementing measures to monitor and control inventory usage.
  • Improved customer wait times by efficiently managing food orders and coordinating with kitchen staff.

Education

Robichaud High School
Dearborn Heights, MI

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Following instructions
  • Cash handling
  • Cleaning
  • Workplace safety
  • Money handling
  • Organizing work stations
  • Goal setting and achievement
  • Product knowledge
  • Training and mentoring
  • Complaint resolution
  • Relationship building
  • Order preparation
  • Team building
  • Continuous development
  • Task prioritization
  • Conflict resolution
  • Chemical handling
  • Willingness to learn
  • Adaptability and flexibility
  • Safety
  • POS systems
  • Upselling techniques
  • Point-of-sale system
  • Dependability and reliability
  • Plate presentation
  • Hospitality and accommodation
  • Multitasking
  • Active listening
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Analytical thinking
  • Organizational skills
  • Written communication
  • Teamwork
  • Problem-solving abilities
  • Reliability
  • Team collaboration

Certification

Food handling certification

Crocheting, Walking, Reading

I love using my creativity to make many different things with yarn. I also love being out in nature, taking walks and enjoying the fresh air. Reading is my escape from everyday stresses.

Timeline

Team Member

Arby's Resturant
10.2022 - 01.2025

Team Member

Arby's Restaurant
10.2021 - 01.2022

Restaurant Associate

Henry Ford Village Retirement Home
02.2015 - 09.2021

Robichaud High School

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Danielle Rodegher