Danielle Romayor
Ontario ,OR
Summary
Dynamic Area Manager at Enhabit Home Health and Hospice with proven expertise in staff management and relationship building. Successfully led teams to exceed performance targets while fostering a positive work environment. Skilled in strategic planning and customer relationship management, driving business growth and enhancing client satisfaction through effective communication and leadership.
Overview
27
27
years of professional experience
Work History
Area Manager
Enhabit Home Health and Hospice
Fruitland, ID
01.2018 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Built relationships with customers and community to establish long-term business growth.
- Resolved conflicts promptly to promote positive environment for customers.
Medical Assistant
St. Lukes Health Care
Fruitland, ID
12.2017 - 01.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Stark Medical Office
Ontario, OR
05.1998 - 12.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Education
Associate of Applied Science - Nursing
TVCC
Ontario, OR05-1998
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Goals and performance
- Performance management
- Staff training and development
- Customer relationship management
- Business development
- Sales expertise
- Leadership skills
- Team building practices
- Strategic planning
- Sales orientation
- Sales management
Timeline
Area Manager
Enhabit Home Health and Hospice
01.2018 - Current
Medical Assistant
St. Lukes Health Care
12.2017 - 01.2018
Medical Assistant
Stark Medical Office
05.1998 - 12.2017
Associate of Applied Science - Nursing
TVCC