Danielle Rosario

• Process Contractor 1099 pay
• Process W2 Payroll
• Audit business expenses for inconsistencies & fraudulent transactions
• Manage Google calendar
• Client Communication
• Create and monitor accounts receivable using Stripe
• Export property management reports using Rentec
• Export monthly car notes from various dashboards for accounting purposes
• Update and Monitor CRM
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.

• Kept accurate records of all resident and tenant

correspondence

• Validate rental eligibility by using AirBnB's verification process

• Respond to all messages and inquiries from various
parties using well-developed active listening and

open-minded questioning skills to promote quick issue resolution

• Resolved customer disputes to maintain positive relationships and increase customer base

• Updated company database with new property listings or added amenities

• Processed security deposits

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Created and finalized contracts for Home Depot deals
• Applied for permits throughout municipalities
• Interacted with customers professionally by phone, email, or in person to provide information to desired staff members

• Communicated with general managers and facility teams regarding upcoming repairs and projects.
• Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
• Served as point of contact for internal and external customers seeking support and information.
• Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
• Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
• Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
• Collaborated with other departments to foster efficient use of facility space and resources.
• Built relationships with vendors and contractors to support timely and cost-effective services.
• Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
• Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
• Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.