Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Rosenberger

Augusta,WV

Summary

Dynamic office assistant with a proven track record at Aisling Building & Restoration, excelling in data entry and customer service. Recognized for enhancing office efficiency and accuracy while managing schedules and supporting executive staff. A dedicated team player, adept at prioritizing tasks and fostering positive relationships in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Office Assistant

Aisling Building & Restoration
09.2022 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.

Server

Jogail's Country Cookin'
06.2010 - 03.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Communication Technician

Winchester Medical Center
04.2018 - 10.2019
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Managed 6 main hospital high volume call lines for 12 hours a day.
  • Streamlined workflow processes, resulting in increased productivity and reduced errors.
  • Entered/Changed doctor office schedules.
  • Page on-call physicians for callers.
  • Send out emergency codes throughout hospitals as needed.

Education

Hampshire High School
Romney, WV

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Organizing and categorizing
  • Verbal communication
  • Dedicated team player
  • Prioritizing work
  • Office management
  • Scheduling

Timeline

Office Assistant

Aisling Building & Restoration
09.2022 - Current

Communication Technician

Winchester Medical Center
04.2018 - 10.2019

Server

Jogail's Country Cookin'
06.2010 - 03.2022

Hampshire High School

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Danielle Rosenberger