Danielle Rosenfeld

• Assisted employees with product knowledge and recommendations across L’Oréal’s portfolio of beauty brands, delivering customer satisfaction.
• Enhanced brand awareness by effectively communicating product technology, ingredients, and key selling points.
• Stayed up to date on product launches, innovations, and beauty trends to provide expert guidance.
• Maintained optimal inventory levels, ensuring consistent product availability for customers.
• Researched, wrote, and edited content for internal communications, ensuring accuracy, clarity, and alignment with L’Oréal’s brand voice.
• Balanced multiple priorities in a fast-paced retail environment.
• Developed creative content ideas that boosted employee awareness and engagement in store initiatives.

• Supported customer relationship management to enhance in-store and online sales and align with business strategy.

• Deliver top-notch administrative support to staff, promoting excellence in office operations, PO creation and invoice processing for company stores.

• Evaluate productivity & growth of in-store teams installations, refreshes, and launches.

• Provided customer service to clients and employees via email, processing shopping requests for all USA stores

• Collaborated with CEOs and marketing managers to align strategies with company goals

• Monitored and tracked results to highlight key deliverables and support decision-making

• Assisted with administrative support and helped develop each brand's visual identity across all platform and spaces

• Built and maintained excellent customer relationships through timely response to inquiries

• Supported launch of campaigns

• Learned daily processes

• Developed marketing materials to support brand awareness initiatives.
• Collaborated with teams to execute digital marketing campaigns effectively.
• Analyzed market trends to inform strategic decision-making processes.

• Collaborated with team members to manage daily demands and oversee successful completion of continuing education projects

• Tracked creation of lesson plans and instrumental materials, developed compliance reports, and ensured adherence to standards using Learning Management System

• Facilitated new hire onboarding and led the 2021 Internship Community Service event.