DANIELLE ROSENOW
Seattle,WA
Summary
Results-driven and solution-based procurement professional with expertise in identifying cost-savings opportunities, managing vendors and negotiating contracts. Proven track record of successful cost optimization and supplier performance management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Procurement Manager
Bon Appetit Management Company at Google
09.2022 - Current
- Manage supplies for cafeterias such as chemicals, smallwares, disposables, linen, uniforms, and office supplies
- Identify products and manage transition from single-use plastic disposable items to compostable or reusable to reduce plastic by 47%
- Achieve cost savings of $698,000 annually in 2023, projecting $508,000 savings in 2024
- Manage vendor relationships between culinary teams, vendors, warehouses
- Work with mobilization teams to systematize and support seamless openings of new cafes and concepts
- Supports program and partner to drive innovation
- Procurement of supplies as necessary for cafeterias, catering and other concepts
- Support and implement Food Program’s sustainability goals
Sr. Contracts Manager
University of Washington
08.2021 - 09.2022
- Conduct solicitations, RFPs and negotiate contracts in the best interest of the University, applying an understanding of the fundamentals of contract law, the elements of a contract, and contracting authority
- Identify, assess, and mitigate risks for the University
- Identify opportunities for creating contracts that will increase the University’s contract-covered spend
- Manage relationships with customers
- Partner with departments to promote utilization of established contracts and efficient use of procurement systems
- Work collaboratively with customers to maximize contract benefits and address any issues promptly
- Work with departments and stakeholders to advise on Washington State policies and procedures
- Participate in or lead internal or cross-departmental continuous improvement projects utilizing LEAN methodology and tools
- Work with a diverse group of individuals; placing a value on diversity, equity, and inclusiveness
- Manage category purchases for maintenance, operations, repair, office supplies, athletics, and transportation
- Contributor on team to manage move of existing contracts and implementation of new contract repository and ordering system (Workday)
- Ambassador for the Whole U program that brings exercise, cultural learning, nutrition, and events to staff of UW.
Sr. Manager, Supply Chain, Guest Experience
Holland America Group (Holland America Line, Seabourn, Princess Cruises, P&O Australia)
02.2016 - 12.2020
- Manage strategic sourcing, contracting and procurement of hotel supplies (Commodities: Consumables, PPE, Durables, Chemicals, China, Glassware, Linen, Medical, Uniforms, Entertainment) for approximately 40 ships worldwide with an expenditure of up to $125 million
- Achieve cost savings of $1.8 million for 2018 through negotiating bulk pricing for newbuilds, consolidating vendors and products, seeking out lower cost alternatives
- Implement new onboard guest experience concepts by partnering with operations and vendors to select products, negotiate vendor pricing, coordinate production timelines and manage delivery to ships
- Initiate product improvements onboard ships, including reducing single-use plastics
- Improve data and reporting processes by consolidating data across multiple systems
- Coordinate worldwide delivery logistics for ongoing and urgent supply needs for ships
- Vendor management of 100+ vendors worldwide
- Establish forecasts.
Manager, Hotel Procurement and Tour Inventory
Holland America Group (Holland America Line, Seabourn, Princess Cruises, P&O Australia)
06.2013 - 01.2016
- Plan and manage the Seabourn World Cruise Gala Event for 100 VIP guests, Beverly Wilshire Hotel
- Create and budget pre-/post-cruise vacation packages with suppliers
- Source hotel blocks worldwide for pre and post-cruise stays for guests
- Partner with internal marketing team to create online and brochure content to promote pre-/post cruise vacation packages
- Create hotel and vendor manuals for the purpose of standardizing policies and procedures for guest interactions, resulting in consistent, branded guest experience in cities around the world
- Manage team creating pricing and controlling inventory for hotels, transfers, tour space and tour packages
- Conduct site inspections and partner with vendors to identify improvements to enhance the guest experience.
Manager, Shore/Port Operations
Holland America Group (Holland America Line, Seabourn, Princess Cruises, P&O Australia)
11.2007 - 08.2013
- Manage shore operations (including embarkation, disembarkation, immigration requirements, guest transportation, budget staffing and supplies) for cruise ship turnarounds
- Improve procedures, manifests and operations in approximately 45 ports worldwide to streamline check-in, staffing, luggage handling, ground transportation, customs and immigration requirements
- Create manuals to improve operations in ports of Sydney, Auckland and Rotterdam, resulting in guest satisfaction ratings exceeding the target metric
- Create documentation to simplify visa and immigration procedures, ensuring staff could clearly identify visa requirements for guests on each itinerary
- Secure cruise ship berth reservations with port agencies.
Education
Bachelor of Arts - Communications
University of Washington
Seattle, WASkills
- Supplier Relationship Management
- Customer Service
- Price Negotiation
- Contract Negotiation
- Transportation Management
- Event Planning
- Vendor Management
- Supply Chain Management
- Public Relations
- Event Planning
- Procurement
Certification
- Operation Oceans Alive Certificate of Appreciation, Environmental Compliance Plan, Holland America Group: 2019
- Certified as Security Officer: Vessel, Company & Facility from the Pacific Maritime Institute
Volunteer Experience
- Volunteer for Songea’s Kids: social media and travel to visit orphans and vulnerable children in Tanzania 2023
- Volunteer for Covid Mass Vaccination Sites: MultiCare Health in Tacoma, Lumen Field Event Center in Seattle 2021
Timeline
Senior Procurement Manager
Bon Appetit Management Company at Google
09.2022 - Current
Sr. Contracts Manager
University of Washington
08.2021 - 09.2022
Sr. Manager, Supply Chain, Guest Experience
Holland America Group (Holland America Line, Seabourn, Princess Cruises, P&O Australia)
02.2016 - 12.2020
Manager, Hotel Procurement and Tour Inventory
Holland America Group (Holland America Line, Seabourn, Princess Cruises, P&O Australia)
06.2013 - 01.2016
Manager, Shore/Port Operations
Holland America Group (Holland America Line, Seabourn, Princess Cruises, P&O Australia)
11.2007 - 08.2013
Bachelor of Arts - Communications
University of Washington
- Operation Oceans Alive Certificate of Appreciation, Environmental Compliance Plan, Holland America Group: 2019
- Certified as Security Officer: Vessel, Company & Facility from the Pacific Maritime Institute
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