Danielle Rossette
Cape Coral,FL
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
27
27
years of professional experience
Work History
Store Manager
Dollar Tree
Cape Coral, FL
02.2021 - Current
- Prepared staff work schedules and assigned team members to specific duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Maintained accurate records of employee performance reviews.
- Identified opportunities for cost savings through waste reduction initiatives.
- Structured HR consulting services to support clients during organizational developments and changes.
Head Waiter
Paesanos Restaurant
Cape Coral, FL
11.2013 - 05.2018
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Inspected dishes before they were served for presentation and temperature accuracy.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained an accurate record of all orders taken by waitstaff.
- Garnished dishes and beverages to serve visually appealing menu items.
STNA
Rea-ann skilled nursing
Ashtabula, OH
09.2011 - 11.2014
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Turned and repositioned bedridden patients to prevent bedsores.
- Transported patients between rooms or units as needed.
- Followed infection control policies while performing job duties.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Shift Supervisor
Wendys Restaurant
Ashtabula, OH
01.1998 - 07.2011
- Developed pricing schedules, costing for materials, and compliance statements.
- Monitored staff performance to ensure quality standards were met.
- Resolved customer complaints and reported issues to senior management.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Checked orders for quality and completeness.
Medical Assistant
Ashtabula Pediatrics
Ashtabula, OH
02.2004 - 01.2011
- Contacted pharmacies to submit and refill patients' prescriptions.
- Explained treatment procedures and physicians' instructions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Administered medications under physician's supervision.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Cleaned and maintained medical equipment following procedures and standards.
- Handled general office duties to support administrative staff during peak hours.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Measured vital signs and took medical histories to prepare patients for examination.
Education
Associate of Arts - Cosmetology
Cape Coral Technical College
Cape Coral, FL04-2020
Skills
- Supply Ordering
- Store Operations Oversight
- Shift Scheduling
- Loss Prevention
- Payroll Management
- Retail Inventory Management
- Operations Management
Timeline
Store Manager
Dollar Tree
02.2021 - Current
Head Waiter
Paesanos Restaurant
11.2013 - 05.2018
STNA
Rea-ann skilled nursing
09.2011 - 11.2014
Medical Assistant
Ashtabula Pediatrics
02.2004 - 01.2011
Shift Supervisor
Wendys Restaurant
01.1998 - 07.2011
Associate of Arts - Cosmetology
Cape Coral Technical College