Danielle R. Ronquillo
Monterey Park,CA
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Veterinary Technician-receptionist
Glenoaks Animal Hospital
Glendale, CA
01.2015 - Current
- Anesthesia monitoring, scheduling, and filing, client relations.
- Managed incoming calls, emails, and faxes per day.
- Perform diagnostic tests, including blood work and urinalysis, for accurate disease detection.
- Maintain accurate medical records and documentation for each patient visit.
- Educate pet owners on post-operative care and preventive health measures.
- Implement new protocols for improved efficiency in patient care workflows.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on the severity of symptoms presented by pets.
Billing and Collections Specialist
Puente Hills Chrysler Dodge Jeep Ram
City of Industry, CA
09.2013 - 10.2015
- Managed billing cycles and ensured timely invoicing for client accounts.
- Coordinated collections efforts, effectively reducing outstanding receivables.
- Analyzed account discrepancies to resolve billing issues promptly.
- Developed and maintained client relationships to facilitate payment processes.
- Negotiated payment arrangements with delinquent clients, establishing mutually beneficial terms while minimizing losses.
- Managed high-volume accounts, prioritizing workloads to ensure timely invoice processing.
- Improved billing accuracy by diligently reviewing and verifying invoice data.
Data Entry Clerk, Paralegal
Law Offices of Hinden & Able, LLP
Los Angeles, CA
01.2005 - 07.2013
- Entered and maintained accurate data in various databases and systems.
- Reviewed documents for completeness and addressed discrepancies promptly.
- Processed high volumes of information efficiently while ensuring confidentiality.
- Implemented data-entry best practices to improve accuracy and reduce errors.
- Scanned documents and saved them in the database to keep records of essential organizational information.
- Prioritized tasks effectively to ensure the timely completion of all assigned projects without sacrificing attention to detail.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Billing and Collections Specialist
R. Fruge & Associates
Los Angeles, CA
01.1999 - 01.2006
- Managed billing cycles and ensured timely invoicing for client accounts.
- Coordinated collections efforts, effectively reducing outstanding receivables.
- Analyzed account discrepancies to resolve billing issues promptly.
- Developed and maintained relationships with clients to facilitate payment processes.
- Implemented process improvements to enhance efficiency in the collections workflow.
- Managed high-volume accounts, prioritizing workloads to ensure the timely processing of invoices.
- Enhanced collections efficiency with prompt follow-ups and clear communication with clients.
- Negotiated payment arrangements with delinquent clients, establishing mutually beneficial terms while minimizing losses.
- Streamlined the billing process, reducing errors and increasing overall productivity.
- Managed high-volume accounts, prioritizing workloads to ensure the timely processing of invoices.
Education
Associate of Arts Degree - Paralegal
Cerritos College
CA01.2005
High School Diploma - undefined
Schurr High School
Montebello, CA01.1997
Skills
- Animal Nursing Care: Administering medications, fluids, and treatments
- Laboratory Procedures: Performing blood tests, urinalysis, fecal exams, and preparing samples for pathology
- Anesthesia Monitoring: Assisting with anesthesia, monitoring vitals during surgeries
- Fluent in speaking, reading, and writing in English
- Collections
- Maintained and updated Billing Data
- Friendly, positive attitude
- Customer service
Certification
- Cerritos College/Paralegal
- R. Fruge & Associates/Collections
Languages
English
Full Professional
Timeline
Veterinary Technician-receptionist
Glenoaks Animal Hospital
01.2015 - Current
Billing and Collections Specialist
Puente Hills Chrysler Dodge Jeep Ram
09.2013 - 10.2015
Data Entry Clerk, Paralegal
Law Offices of Hinden & Able, LLP
01.2005 - 07.2013
Billing and Collections Specialist
R. Fruge & Associates
01.1999 - 01.2006
High School Diploma - undefined
Schurr High School
Associate of Arts Degree - Paralegal
Cerritos College