Summary
Overview
Work History
Education
Skills
References
Timeline
BusinessAnalyst

Danielle Saenz

San Jose,CA

Summary

Dedicated and detail-oriented Administrative Associate II with a strong track record of successfully planning, organizing, and executing complex projects. Skilled in calendar and travel management, effective communication, and end-to-end coordination. Pro efficient in Microsoft office, Google Suite, and SmartSheet. A proactive and adaptable team player with exceptional problem-solving abilities.

Overview

8
8
years of professional experience

Work History

Administrative Associate II

Stanford University
07.2022 - Current
  • Provide comprehensive administrative support to a team of 5 physicians, managing calendars, scheduling meetings, and organizing conferences
  • Oversaw travel arrangements, including booking flights, accommodations, and transportation, to facilitate team mobility
  • Processed financial transaction, monitor, budget, and maintain accurate records for audit and reporting purposes
  • Edited documents to improve accuracy of language, flow, and readability.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Patient Care Coordinator III

Stanford Health Care
05.2018 - 07.2022
  • Coordinated cross, functional team, including physicians, nurses, and researchers to ensure smooth execution of patient care
  • Managed physicians schedule and coordinating meetings
  • Obtained reports from outside facilities and handled scheduling and faxing
  • Responded to patient messages in MyHealth and resolved to CRM‘s/staff messages
  • Updated patient information and handled referrals/orders
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Monitored patient health records for accuracy to meet compliance with healthcare guidelines.

Clinical/Medical Assistant

University Healthcare Alliance
09.2017 - 05.2018
  • Assisted physicians in procedures
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Reported concerns and symptoms to physician
  • Administered injections
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.

Nursing Assistant

Stanford Health Care
01.2017 - 09.2017
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Documented care actions by completing records and logs in medical software system.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided companionship to patients
  • Ensured patient safety by preventing them from pulling at lines or tubing’s
  • Provided comfort care and assisted patients at risk of seizures or under legal holds
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Patient Companion

Stanford Health Care
02.2015 - 01.2017
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supervised daily activities and provided assistance to staff.
  • Provided companionship to patients.
  • Ensured patient safety by preventing them from pulling at lines or tubing’s.
  • Provided comfort care and assisted patients at risk of seizures or under legal holds.

Education

Project Management Certificate -

Coursera
06.2022

Medical Assistant Certification -

Central County Occupational Center
San Jose, CA
12.2013

Skills

  • Project Management: Proven ability to plan, execute, and deliver projects on time and within budget, utilizing project management, methodologies and tools
  • Communication: Strong, verbal and written, communication, skills, facilitating, effective collaboration with cross-functional teams and senior management
  • Problem-Solving: Skilled at identifying and resolving project issues and risk applying analytic thinking, and creative problem-solving techniques
  • Technical Proficiency: Advanced knowledge of Microsoft office, Google Suit, SmartSheet, and Zoom for affective project planning/admin duties, reporting, and communication
  • Multitasking and Time Management

References

 Available upon request. 

Timeline

Administrative Associate II

Stanford University
07.2022 - Current

Patient Care Coordinator III

Stanford Health Care
05.2018 - 07.2022

Clinical/Medical Assistant

University Healthcare Alliance
09.2017 - 05.2018

Nursing Assistant

Stanford Health Care
01.2017 - 09.2017

Patient Companion

Stanford Health Care
02.2015 - 01.2017

Project Management Certificate -

Coursera

Medical Assistant Certification -

Central County Occupational Center
Danielle Saenz