Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recovery Support Specialist
Recovery Centers of America
05.2025 - Current
Documented case management activity for accurate, reliable records.
Supported clients with compassionate, empathetic face-to-face counseling.
Provided counseling and support to clients with drug and alcohol abuse issues.
Developed individual treatment goals based on history and diagnosis.
Maintained client confidentiality and adhered to HIPAA guidelines.
Collaborated with maintenance staff to repair equipment and maintain performance levels without sacrificing operational efficiency.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Sales Associate
Aeropostale
10.2020 - Current
Effectively communicated with customers, coworkers, and employers, accurately completed financial transactions, maintained a clean and tidy work area, ensured customer satisfaction, folded clothes on sales floor, always cleaned dressing rooms after someone came out, made sure the store didn't exceed it's limit (20 customers), made sure everyone was wearing their mask correctly.
Pharmacy Technician
Walgreens
10.2024 - 04.2025
Entered and processed patients' prescriptions into internal system.
Collected co-payments or full payments from customers.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Counted and labeled prescriptions with correct item and quantity.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Counted, measured, and compounded medications following standard procedures.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Receptionist
The Spa at Ocean Place
05.2023 - 10.2024
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Updated daily log book with information about visitors entering the premises.
Assisted with special projects assigned by management when required.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Sales Associate
Abercrombie & Fitch
04.2022 - 01.2023
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Built relationships with customers to encourage repeat business.
Upsold additional items based on customer interests and needs.
Restocked shelves as needed to ensure sufficient inventory levels.
Engaged customers in friendly, professional dialogue to determine needs.
Helped customers find specific products, answered questions and offered product advice.
Sales Associate
Old Navy, Gap
02.2021 - 05.2022
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Processed transactions using a point-of-sale system.
Organized stockroom shelves according to size, color or style.
Built relationships with customers to encourage repeat business.
Demonstrated product features and benefits for customers' needs.
Handled customer complaints in a professional manner.
Stocker/Cashier
Paradise Deli- Family Owned Business
01.2020 - 08.2020
Stocked groceries, effectively communicated with customers, coworkers, and employers, accurately completed financial transactions, maintained a clean and tidy work area, ensured customer satisfaction, made sure everyone was wearing their mask correctly.