Danielle Sampayan
Stockton,CA
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
11
11
years of professional experience
Work History
Social Services Assistant
Clearwater Healthcare Center
07.2020 - Current
- Maintained accurate records of patient interactions and progress towards goals, ensuring effective service delivery.
- Facilitated successful transitions from institutional settings back into the community through comprehensive discharge planning.
- Prepared and processed patient referrals and transfer requests.
- Provided empathetic support to clients during crisis situations, facilitating timely interventions by relevant professionals.
- Assisted case managers in developing personalized care plans for clients, resulting in improved well-being and self-sufficiency.
- Coordinated appointments between patients and essential service providers while remaining sensitive to individual scheduling constraints.
- Conducted thorough assessments of patients needs, connecting them with appropriate resources and support networks.
Billing Clerk
T&N Janitorial Services & Nana's Transportation
01.2014 - Current
- Monitored outstanding invoices and performed collections duties.
- Executed billing tasks and recorded information in company databases.
- Managed invoicing and payment processing operations.
- Handled account payments and provided information regarding outstanding balances.
- Generated monthly billing and posting reports for management review.
Receptionist
Clearwater Healthcare Center
03.2019 - 09.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Unit Clerk
Clearwater Healthcare Center
03.2019 - 09.2019
- Arranged patient appointments including gathering and faxing new patient referrals for both long term and short patients for a building with 120 beds.
- Arranged patient transportation for discharges and appointments.
- Answered multi-line telephone system, provided information, and directed calls.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
GED -
San Joaquin Delta College
Stockton, CAHigh School Diploma -
Lincoln High School
Stockton, CA06-2014
Skills
- Empathy display
- Client advocacy
- Computer Literacy Skills
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Collaboration and teamwork
- Multitasking Abilities
- Organizational skills
Timeline
Social Services Assistant
Clearwater Healthcare Center
07.2020 - Current
Receptionist
Clearwater Healthcare Center
03.2019 - 09.2019
Unit Clerk
Clearwater Healthcare Center
03.2019 - 09.2019
Billing Clerk
T&N Janitorial Services & Nana's Transportation
01.2014 - Current
GED -
San Joaquin Delta College
High School Diploma -
Lincoln High School
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