Danielle Sanchez
San Antonio,TX
Summary
Professional with strong analytical skills and background in financial assessment. Adept at evaluating creditworthiness and managing risk, bringing high level of precision to financial analysis and reporting. Known for effective team collaboration and flexibility, ensuring reliable support in dynamic environments. Proficient in financial modeling, credit risk analysis, and market research, with focus on achieving measurable results.
Overview
12
12
years of professional experience
Work History
Credit Analyst, HR Specialist
Kohls Corporate
San Antonio, TX
09.2019 - 12.2024
- Analyzed credit data and financial statements to assess risk and determine creditworthiness.
- Conducted thorough evaluations of loan applications, ensuring compliance with internal policies.
- Collaborated with cross-functional teams to streamline credit approval processes and reduce turnaround times.
- Developed comprehensive reports on credit trends, providing insights for strategic decision-making.
- Analyzed HR metrics to drive strategic decisions and optimize workforce planning efforts.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Implemented workforce planning techniques to adeptly match talent with task requirements.
- Developed and maintained up-to-date database of employee records, ensuring compliance with legal requirements.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Sales Representative
Spectrum
San Antonio, TX
09.2016 - 08.2019
- Focus on incoming customer service product and service calls in the communications and entertainment technology space
- Apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals
- Promote Spectrum's wide variety of products and services to customers all over the country
- Maintain strong knowledge of cable communications products and services to include TV, internet and telephone
- Strong computer and consumer electronic skills
- Use of appropriate software applications to include billing system and other role-related tools
- Excellent verbal and written communication skills
- Prioritize and organize effectively
Collections
SWBC
San Antonio, TX
09.2015 - 09.2016
- Collect delinquent accounts for Mortgage, bank credit cards, auto loans and over drawn accounts
- Persuading delinquent customers to become current while using professionalism and tact
- Achieve numeric standards for servicing delinquent accounts
- Consistently represent the Company in a professional manner by providing good customer service
Support Specialist
JCPenny
San Antonio, TX
03.2014 - 07.2015
- Proactively approach customers in a friendly manner to determine how they can best help find a product
- Move around the store regularly throughout the shift in order to serve customers
- Seek out and absorb knowledge of products from associates to deliver an enhanced experience for the customer
- Replenish store and/or take personal action to replenish products from inventory
- Met established performance standards for the role, including product and service sales, customer service, productivity and attendance.
Cashier
Sears
San Antonio, TX
09.2012 - 09.2013
- Efficiently and accurately completing sales and service transactions at the point of sale
- Deliver superior customer service.
- Handle customer issues that may arise on the sales floor
- Executed operational and selling processes and ensure sales performance standards are met
- Processed credit reports and rewards program for new and existing customers
Education
High School Diploma - Diploma
Oliver Wendell Holmes High School
San Antonio, TX06.2013
Skills
- Risk and credit evaluation
- Financial statement expertise
- Verbal and written communication
- Relationship building
- Excel proficiency
- Software expertise
- Loan documentation skills
- Goal-oriented approach
- Data review techniques
- Banking operations understanding
- Portfolio management
- Customer service focus
- Analytical collaboration
- Time efficiency
- Multitasking proficiency
- Critical adaptability
- Business intelligence applications
Timeline
Credit Analyst, HR Specialist
Kohls Corporate
09.2019 - 12.2024
Sales Representative
Spectrum
09.2016 - 08.2019
Collections
SWBC
09.2015 - 09.2016
Support Specialist
JCPenny
03.2014 - 07.2015
Cashier
Sears
09.2012 - 09.2013
High School Diploma - Diploma
Oliver Wendell Holmes High School