Danielle Sandler
Sacramento,CA
Summary
Well-qualified team member with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Haws Group Real Estate
10.2023 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
New Product Specialist
AAA
12.2022 - 08.2024
- New Product Sales Specialists help service members by providing expertise in any new AAA products
- Act as a Subject Matter Expert in the branch for all new products offered
- Achieve monthly sales goals
- Prospect, educate and qualify leads to create sales-ready opportunities
- Consistently follow-up on leads and unsold quotes by phone, email and in-person
- Make outbound calls for sales lead generation
- Actively work to generate referrals and sales
- Identify, process and improve opportunities for meeting sales
Clerical Substitute Secretary II Inderkum H.S.
Natomas Unified School District
03.2022 - 12.2022
- Answer/process routine calls from parents
- Process Infinite Campus registrations for Summer School
- Process attendance for Summer School
- Assist parents/students with issues regarding education
- Work closely with people from all different backgrounds, guiding them through the registration process and providing them with information
- Ensure that the registration documentation provided is fully completed and forwarded to the proper school department
- Assist in all department both at school sites and the Education Center
Campus Safety Specialist - Long Term Substitute (Inderkum High School)
Natomas Unified School District
03.2022 - 12.2022
- Assist in monitoring high school campus, parking lots and adjacent areas
- Monitor assigned area to assist students and to resolve minor problems
- Direct movement of students in an orderly manner
- Assist students observing acceptable rules of conduct
- Encourage loitering students to return to class
- Encourage non-students to leave the school premises
Loan Coordinator
Green Haven Capital Inc.
10.2019 - 03.2020
- Answer/process routine calls regarding mortgage inquiries
- Responsible for reviewing and processing loan applications for individuals and businesses
- Verify employment information and documentation; contact clients if any information is missing
- Process and prepare credit reports
- Work closely with people from all different backgrounds, guiding them through the loan application process
- Ensure that the documentation provided is fully completed and forwarded to both the borrower and loan provider
- Carry out quality control audits of databases on a regular basis to ensure that all information is current and accessible
TA Client Representative
Franklin Templeton Investments
04.2018 - 09.2019
- Answer/process routine to complex customer requests and inquiries, contributes to the resolution of escalated issues, resolves customer concerns/problems by offering solutions within scope of work and makes corrections on accounts as required
- Detect and assess potential signs of fraudulent and/or suspicious activity and act accordingly
- Actively identify opportunities that contribute to exceeding service and operational goals through workflow, productivity, and quality prioritization
- Adhere to all policies & procedure guidelines and customer service standards to achieve operational, productivity and quality objectives
- Develop and use internal and/or external relationships to achieve shared priorities/goals, satisfy customer needs, resolve problems and increase business inside/awareness
- Actively participate in team meetings by providing topics for discussion and offering ideas and feedback
- Responsible for providing a positive customer experience for all clients through activities related to broker/dealer back office function, transaction processing, customer contact, shareholder servicing, mutual fund compliance, recordkeeping, and shareholder reporting
Customer Service Sales Specialist
RC Willey
02.2018 - 04.2018
- Customer Service Associate: Answer customer service questions, respond to concerns posed by customers and facilitate problem solving, verify customer requests and process orders for furniture, transfer calls to proper employee/department as necessary
- Credit Finance: Open credit accounts, process financing requests
- Cashier (handling upwards of $30,000 a day in sales)
Sales Associate
Kohl's
07.2013 - 01.2016
- Quality customer service and client satisfaction
- Point of Sale responsibilities (register, cash and credit payments/applications)
- Stock Maintenance/Management
- Loss Prevention duties as assigned
Education
Real Estate License -
Real Estate Express
02.2022
Inderkum High School Graduate - General Education
Inderkum High School
01.2013
Skills
- Strong communication skills
- Problem resolution skills
- Interpersonal skills
- Resourcefulness
- Creative problem solving
- Client support
- Client relations
- Independent work
- Project management
- Office skills
- Data entry
- Computer operation
- Client service
- Social media management
- Sales skills
- Customer interaction
- Verbal communication
- Strong organizational skills
- Presentation skills
- Multitasking
- Professional selling processes
- Written communication
References
Provided Upon Request
Certification
Real Estate License
Typing Certificate
Timeline
Real Estate Agent
Haws Group Real Estate
10.2023 - Current
New Product Specialist
AAA
12.2022 - 08.2024
Clerical Substitute Secretary II Inderkum H.S.
Natomas Unified School District
03.2022 - 12.2022
Campus Safety Specialist - Long Term Substitute (Inderkum High School)
Natomas Unified School District
03.2022 - 12.2022
Loan Coordinator
Green Haven Capital Inc.
10.2019 - 03.2020
TA Client Representative
Franklin Templeton Investments
04.2018 - 09.2019
Customer Service Sales Specialist
RC Willey
02.2018 - 04.2018
Sales Associate
Kohl's
07.2013 - 01.2016
Real Estate License -
Real Estate Express
Inderkum High School Graduate - General Education
Inderkum High School
Real Estate License
Typing Certificate
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