Danielle Santo
Rancho Cucamonga,CA
Summary
Hardworking administrative professional knowledgeable about escrow processes, title requirements and real estate closing procedures. Dedicated to honesty, integrity and quality service for buyers, lenders and brokers. Detail-oriented and methodical with excellent multitasking and problem-solving abilities. Offering 9 years of related experience.
Overview
15
15
years of professional experience
Work History
Commercial/Residential Escrow Assistant
First American Title Company
06.2019 - Current
- Handles high volume of business including handling multiple closings in a day
- Provides excellent customer service to our customers
- Responsible for document prepping, handling funds, and advising customers
- Provides administrative support for my Escrow Officer
- Continually improving knowledge, skills and performance based on feedback and self-identified professional developmental needs.
Commercial Escrow Assistant
Fidelity National Title Company
09.2015 - 05.2019
- Responsible for setting up new hires (i.e
- Activating a security badge with the building and assigning parking)
- Able to handle high liability escrow sales and loans from start to finish
- Provides excellent customer service to our customers
- Responsible for document prepping, handling funds, and advising customers
- Provides administrative support for my Escrow Officer
- Continually improving knowledge, skills and performance based on feedback and self-identified professional developmental needs.
CSR/Procurement
Southwire
11.2014 - 06.2015
- Responsible for purchasing raw and finished goods
- Received goods into SAP
- Responsible for keeping inventory up to date
- Utilized Excel to create spreadsheets and keep employee's points up to date
- Responsible for keeping hourly employee's time records as well as payroll in datamatics
- Assistant Human Resources manager with HR duties.
Shipping/Receiving Clerk
Americold
02.2013 - 04.2014
- Responsible for setting up shifts including staging areas, dispatching work, and helping manage the floor
- Answered phones, reviewed emails and checked drivers in and out of the facility in a timely fashion
- Created bill of ladings for drivers to sign and organized them for customer service
- Create and coordinate shipping schedules with customer service to ensure 100% on-time delivery
- Create all required shipping documents/ Set up all shipping and receiving documents for the following shift.
General Office/Warehouse Support
Contract/Temp Assignments
01.2009 - 01.2013
- Operated forklift and pallet jacks to pick and stock using AS400
- Worked with Microsoft office for data entry and general office duties
- Record all inventory going out including inventory being sent out short
- Cycle counted and recorded errors.
Education
Chaffey College
01.2015
Corona High School
01.2009
Skills
- File Management
- Escrow Knowledge
- Document Review
- Real Estate Transactions
- Notary Public Certification
- Funds Disbursement
- Schedule Coordination
- Data entry proficiency
- Client Relationship Building
- Loan Document Familiarity
- Contract Review
- Customer Service
Timeline
Commercial/Residential Escrow Assistant
First American Title Company
06.2019 - Current
Commercial Escrow Assistant
Fidelity National Title Company
09.2015 - 05.2019
CSR/Procurement
Southwire
11.2014 - 06.2015
Shipping/Receiving Clerk
Americold
02.2013 - 04.2014
General Office/Warehouse Support
Contract/Temp Assignments
01.2009 - 01.2013
Chaffey College
Corona High School
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