Summary
Overview
Work History
Education
Skills
Software Proficiency
References
Timeline
Generic

Danielle Sargo

Mendham,NJ

Summary

Associate Property Manager with expertise in managing commercial office and industrial real estate. Skilled in financial oversight, tenant relations, and optimizing operational efficiency. Demonstrates strong financial oversight, tenant relations, and operational efficiency. Recognized for balancing tenant satisfaction with ownership objectives, building strong relationships, and upholding high property standards. Dedicated to ensuring seamless daily operations and resolving issues swiftly and effectively.

Overview

18
18
years of professional experience

Work History

Associate Property Manager

Vision Real Estate Partners
Mountain Lakes, NJ
06.2024 - Current
  • Oversee the daily operations of over 800,000 square feet of commercial office and flex industrial space, ensuring everything runs smoothly and efficiently.
  • Prepare annual operating budgets and long-term capital improvement plans.
  • Calculate and reconcile tenant CAM charges in accordance with lease terms.
  • Handle monthly reporting, including accruals, variance comments, and executive summaries for ownership.
  • Respond quickly to tenant concerns and complaints, aiming to resolve issues before they escalate, while maintaining strong tenant relationships.
  • Mentored and trained incoming property administration team members.
  • Visit all properties regularly to inspect conditions, identify issues early, and ensure all assets meet Class A standards.

Assistant Property Manager

Vision Real Estate Partners
Mountain Lakes, NJ
06.2021 - 06.2024
  • Managed day-to-day operations of commercial properties, including scheduling repairs and responding to emergencies.
  • Prepared monthly financial reports for review by the property manager.
  • Performed regular inspections of buildings and grounds to ensure that all safety standards were met.
  • Resolved tenant complaints in a timely manner by coordinating with maintenance staff, and other relevant personnel.
  • Prepared monthly financial reports for review by the property manager.

Property Administrator

Vision Real Estate Partners
Mountain Lakes, NJ
08.2018 - 09.2021
  • Responded promptly to tenant requests or inquiries regarding maintenance issues, or other matters.
  • Submitted invoices promptly for accurate processing, and ensured payments were made timely.
  • Prepared and processed manual billing for tenant reimbursements and services.
  • Prepare and manage service contracts and purchase orders to support ongoing operations and projects.
  • Managed office supply inventory and placed orders to maintain necessary stock levels.
  • Drafted and executed service contracts and purchase orders to support property operations.
  • Collected and reviewed Certificates of Insurance (COIs) from vendors and tenants, ensuring ongoing compliance with company and legal requirements.

RIO/Enrollment Quality Analyst

UnitedHealth Group
11.2015 - 10.2017
  • Partnered with Regulatory and Compliance for the RIO (Regulatory Implementation Office) program to create a more holistic view of metrics.
  • Defined new metrics to capture gaps within our current programs, which identified high compliance risks within Billing and Enrollment.
  • Developed an end-to-end audit program that reviews the PCP termination and reassignment process to reduce identified risks.
  • Designed and performed numerous focus audits to measure performance for new processes and high-risk processes.
  • Performed a deep dive analysis, risk assessments, and remediation for the Regulatory and Consumer Services audit program.

Sr. Quality Enrollment Analyst

UnitedHealth Group
01.2012 - 10.2015
  • Audited work performed in enrollment, reconciliation, and billing processes, and developed strategies to reduce errors, improve process performance, and mitigate high-risk processes.
  • Developed and implemented corrective action plans, process improvements, and compliance policies and procedures.
  • Reviewed and monitored compliance with applicable laws, regulations, and policies to ensure compliance with regulatory requirements.

Associate Enrollment Eligibility Representative

UnitedHealth Group
Eau Claire, USA
12.2007 - 12.2011
  • Researching, analyzing, and troubleshooting transaction reply report codes.
  • Training team members and temporary employees on all reconciliation processes.
  • Write scripts to create scenarios to be tested, and perform testing for software releases.
  • Participated in yearly CMS audits.
  • Assisted in writing process instructions and process references.
  • Over three years of 100% quality while performing speed metrics at 167%.

Education

Biochemistry/Molecular Biology -

University of Wisconsin
Eau Claire, WI

Associate's Degree - Biology

County College of Morris
Randolph, NJ

Skills

  • Conflict Resolution
  • Vendor Management
  • Attention to Detail
  • Tenant Relations
  • Financial Management and Accounting
  • Building Maintenance and Operations
  • Effective Communication
  • Emotional Intelligence

Software Proficiency

MRI, Workspeed, Building Engines, AvidXChange, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Microsoft Teams, DocuSign, Adobe Acrobat, Pereview, Anaplan, Asset Eye, Jones Vendor Management

References

References available upon request.

Timeline

Associate Property Manager

Vision Real Estate Partners
06.2024 - Current

Assistant Property Manager

Vision Real Estate Partners
06.2021 - 06.2024

Property Administrator

Vision Real Estate Partners
08.2018 - 09.2021

RIO/Enrollment Quality Analyst

UnitedHealth Group
11.2015 - 10.2017

Sr. Quality Enrollment Analyst

UnitedHealth Group
01.2012 - 10.2015

Associate Enrollment Eligibility Representative

UnitedHealth Group
12.2007 - 12.2011

Biochemistry/Molecular Biology -

University of Wisconsin

Associate's Degree - Biology

County College of Morris

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