Danielle Scanlon-Hill
Quincy,MA
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
16
16
years of professional experience
Work History
Bartender
Perfete Event Planning
10.2022 - Current
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Contributed to successful events by setting up mobile bars in various locations according to event specifications.
- Set up glassware, liquor, and other necessary supplies for special events.
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted in menu planning and drink selection for themed events, resulting in unique experiences for clients and their guests.
Salon Owner/Operator
B. the Beauty Boutique
04.2009 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Collaborated with local businesses on cross-promotional events that enhanced community engagement.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
Bartender Shift Manager
The Blue Oar
02.2022 - 11.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Established great relations with regular patrons through attentive service, fostering loyalty to the establishment.
Education
High School Diploma -
North Quincy High
Quincy, MAEsthetics
Catherine Hinds Institute of Esthetics
Woburn, MASkills
- TIP certified
- Strong multitasking
- Highly reliable
- Team player attitude
- Outgoing personality
- Customer service expertise
- Service-oriented mindset
- Alcohol awareness
- Food service
- Creative mixology
Timeline
Bartender
Perfete Event Planning
10.2022 - Current
Bartender Shift Manager
The Blue Oar
02.2022 - 11.2024
Salon Owner/Operator
B. the Beauty Boutique
04.2009 - Current
High School Diploma -
North Quincy High
Esthetics
Catherine Hinds Institute of Esthetics
Similar Profiles
Vanessa DiazVanessa Diaz
Betty's Catering - Betty's Total Event at Event Coordinators Etc/wedding, Quinces And Special Event PlanningBetty's Catering - Betty's Total Event at Event Coordinators Etc/wedding, Quinces And Special Event Planning
Shelley WilsonShelley Wilson
Event Coordinator at Event Savvy Catering & Event PlanningEvent Coordinator at Event Savvy Catering & Event Planning
Trinity EuellTrinity Euell
Assistant to the Event Coordinator at Private Event Planning CompanyAssistant to the Event Coordinator at Private Event Planning Company
Anne MahoneyAnne Mahoney
Assistant Town Administrator at Town of Holbrook, MAAssistant Town Administrator at Town of Holbrook, MA
THOMAS PEREZTHOMAS PEREZ
National Sales Manager, Team Leader at Street CommunicationNational Sales Manager, Team Leader at Street Communication