Danielle Schacht

Received, checked and processed applications for new leases. Conducted surveys of property market to obtain information on current trends.

Gained tenant satisfaction by performing informative and personalized tours to showcase amenities,resulting in new leases,processing move-ins,executing leases,renewals and handling move-outs. Collected residents' monthly rent payments, recorded transaction details and submitted bank deposits promptly. Promoted high level of customer service and assistance by greeting clients, follow up on all leads,responding to concerns and scheduling maintenance requests.

Pre-leased 175 units out of 294 during construction phase. Promoted property to businesses in local area through marketing collateral,phone calls and email messages.Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features. Followed up with leads and resident concerns using CRM software. Processed rental applications, obtain required documents, schedule move-ins. Prepared all lease file documents, secure signatures and collect first payment. Scheduled service and pest control requests Walked all units and set up welcome home bags before move-ins. Helped train new employees

Responsible for all store operations and revenue goals.

Directly increased store revenue using low cost grass roots marketing campaigns to raise brand awareness. Number one store in revenue for 6 consecutive months. Promoted to training manager for Austin district after 2 months. Successfully hired, trained and recruited staff for other stores in the Austin District.

Planned and prepared leasing agreements. specifying charges and payment procedures for use of purchased products while maintaining impeccable customer service. Reviewed expired accounts and communicated with customers to promote timely payments. Managed schedules and kept records of employees, trained employees, time cards and organized daily activity. Recognized for exceeding company goals for store performance, customer service satisfaction and employee development.