Dental professional with deep understanding of dental procedures and patient care. Known for enhancing clinical efficiency and patient satisfaction. Highly collaborative and adaptable to changing needs, ensuring seamless team operations and positive outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Expanded Functions Dental Assistant
Waterfront Dental
10.2024 - Current
Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
Assisted dentists in complex procedures, ensuring efficient and high-quality treatment outcomes.
Managed patient records with attention to detail, updating medical histories and inputting relevant information into the practice management software system.
Collaborated with interdisciplinary teams to develop individualized treatment plans for patients with diverse needs.
Fostered culture of continuous improvement by participating in regular team meetings and suggesting process enhancements.
Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Expanded Functions Dental Assistant
Naylor Court Dental Partners
09.2022 - 10.2024
Increased efficiency in the dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
Fostered a welcoming and calming environment for patients by maintaining orderliness and cleanliness in all treatment areas.
Demonstrated the ability to efficiently change course and thrive in a heavy volume dental office
Handled all incoming and outgoing lab cases
Elevated standard of care by continuously updating skills and knowledge through professional development courses and certifications.
Oral Surgery Assistant
Columbia Oral and Facial Surgery
07.2020 - 07.2022
Provided high-quality pre-surgical consultations, discussing potential risks, benefits, and alternatives with prospective patients.
Improved patient comfort by providing oral and emotional support during surgical procedures.
Streamlined post-operative care with thorough patient education on recovery, medications, and self-care techniques.
Demonstrated commitment to ongoing learning about new procedures and technologies, staying current with advancements in the field of Oral Surgery.
Calmed nervous patients by speaking softly, answering questions, and providing compassionate care.
Proficient in assisting with impactions, bone grafts, implant placements, all-on-four procedures, ridge augmentation, and sinus lifts
Lead Dental Assistant
Benavent Dental
08.2014 - 07.2020
Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
Led and trained new dental assistants, many with no previous dental background
Took on the responsibilities of being the office OSHA coordinator
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
Participated in ongoing professional development opportunities, staying current on best practices within the field of dentistry.
Assistant Sales Manager
AT&T Mobility
10.2010 - 07.2014
Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Assisted sales team with completing customer transactions and managing issues.
Developed strong client relationships for repeat business and increased referrals.
Demonstrated exemplary customer service by engaging clients on sales floor.
Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
Established performance benchmarks, setting clear expectations for team members, and regularly reviewing progress against set goals, driving continuous improvement within the sales department.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Skills
Dental radiography proficiency(Bitewings, PAs, Panoramic, and CBCT Scans)
Ongoing Education
Infection control protocols
Effective Patient Communication
Expanded Function Responsibilities
Digital dental records
Sedation dentistry support
Treatment Planning
Streamlined Patient Management
Certified in CPR/AED
Data entry
Infection control proficiency
Certification
Infection Control Certification (ICE) - Dental Assisting National Board (DANB).
Basic Life Support Certification (BLS) - American Heart Association or Red Cross.
Radiation Health and Safety Certification (RHS) - Dental Assisting National Board (DANB).