Proactive Assistant manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Assistant Manager
Panera Bread
Minneapolis, MN
01.2020 - Current
Partnered with managers to identify and capitalize on sales trends and brand initiatives.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Shift-supervisor
Panera Bread
Minneapolis, MN
06.2018 - 01.2020
Delivery specialist- Created efficient Marketing plans to help
Managed over 5 stores in the Midwest area
Food/Inventory Specialist
Built on-performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Schedule Specialist-Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Associate trainer
Panera Bread
Minneapolis, MN
05.2015 - 02.2018
Trained in new associate on production, cashiering, and cleaning the dining area Lead other associates during projects Help reinforce quality control on the production line.
Assisted in monitoring trainee performance to identify gaps in training.
Cashier
Target
Minneapolis, MN
05.2016 - 07.2017
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Seasonal Sales Associate
Journeys
Roseville, MN
11.2014 - 02.2015
Provided a fun and full-service in a fast pace environment.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Engaged with customers to effectively build rapport and lasting relationships.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Paid Summer Intern
Allianz Life
Minneapolis, MN
06.2014 - 08.2014
Answered phone inquiries to provide basic company information and direct callers to appropriate personnel.
Completed various clerical duties such as maintaining memos, organizing documents and faxing.
Collected, arranged and input information into database system.
Leader
Emerging Leaders
Minneapolis, MN
10.2010 - 08.2012
Attended bi-weekly leadership training and development focused on work readiness skills, communication, teamwork, and community service.
Education
H.S -
Edison High School
09.2012 - 05.2016
Skills
Customer serviceundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Fashion
Baking
Dancing
Traveling
Music
Reading
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.