Danielle Scully
Simi Valley,CA
Summary
Meticulous sales and operations manager with a proven ability to streamline processes, manage resources, and enhance operational efficiency. Seeking to contribute my skills in hands-on management and strategic problem-solving.
Overview
11
11
years of professional experience
Work History
West Coast Sales Manager
Spivi, Inc.
06.2023 - Current
- Develop and execute sales strategies across the West Coast region, driving significant growth in market share
- Follow up on B2B leads, building and nurturing relationships with potential clients to convert them into long-term partnerships
- Attend trade shows and industry events, conducting product demos and showcasing the value of Spivi solutions to prospective clients
- Streamline sales processes by implementing automation tools, improving efficiency and tracking throughout the sales cycle
- Collaborate with the marketing team to align sales efforts with promotional campaigns and product launches
- Analyze market trends and competitor activity to identify opportunities and challenges in the market.
Operations Manager
Spivi, Inc.
02.2020 - Current
- Oversee all financial operations, including accounting, bank reconciliation, and processing of payments using QuickBooks, ensuring accuracy and compliance with company policies
- Manage administrative tasks, including maintaining accurate records, managing contracts, and ensuring adherence to regulatory requirements
- Manage all incoming communications, directing calls and coordinating with international offices to streamline operations
- Oversee shipping and inventory management, ensuring timely processing of orders, accurate tracking, and efficient distribution of supplies and equipment
- Process customer orders and payments globally, providing exceptional service and ensuring timely resolution of any issues
- Generate detailed reports to support the sales team, contributing to strategic decision-making and performance tracking
- Assist with social media marketing strategies, enhancing brand presence and engagement
- Facilitate new employee onboarding, conducting orientations, and ensuring compliance with all company policies and procedures.
Operations Manager
Pacific Continental Engines
10.2018 - 02.2020
- Managed a small team responsible for daily order processing and support of customers
- Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders and address complaints
- Complete work schedules for employees, manage calendars and arrange appointments for President of company
- Keep inventory and order materials, supplies and services
- Record data for each employee, including weekly earnings, absences, amount of sales or production, supervisory reports on performance and dates/reasons of termination
- Maintain records pertaining to inventory, personnel, orders, supplies or machine maintenance
- Coordinate shipping, receiving, distribution and transportation
- Reconcile records of bank transactions and process Accounts Payable and Receivable transactions.
Branch Coordinator
AAA
08.2013 - 10.2018
- Maintained comprehensive knowledge of company products to effectively address customer needs and inquiries; consistently surpassed average team sales by 10%
- Demonstrated ability to diffuse and resolve escalated customer situations and identified improvement opportunities to minimize future conflict
- Oversaw all cash deposits for daily reconciling or registers
- Researched and resolved collections and billing disputes
- Managed the reception area including greeting visitors in person and over the phone
- Performed DMV services for members including issuing registration and title paperwork.
Education
Associate of Arts (AA) General Studies- Natural Sciences -
Moorpark Community College
06.2021
Skills
- Sales and Business Development
- Operations Management
- Data Analysis and Reporting
- Technology Proficiency
Websites
Timeline
West Coast Sales Manager
Spivi, Inc.
06.2023 - Current
Operations Manager
Spivi, Inc.
02.2020 - Current
Operations Manager
Pacific Continental Engines
10.2018 - 02.2020
Branch Coordinator
AAA
08.2013 - 10.2018
Associate of Arts (AA) General Studies- Natural Sciences -
Moorpark Community College
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