Danielle Seide
Churchton,MD
Summary
Determined Project Manager adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.
Overview
9
9
years of professional experience
Work History
Amazon Catalog Specialist Extern
Under Armour
06.2024 - Current
- Managed and updated product information and images on Amazon's platform, ensuring accuracy and compliance with Amazon's requirements
- Proficient in using Amazon Seller Central, SAP, Under Armour Digital Asset Management (DAM) system, and Excel for catalog management and data analysis
- Collaborated with cross-functional teams to streamline processes and improve the accuracy and efficiency of product listings
- Ensured compliance with Amazon's guidelines and standards, reducing the risk of listing removals and account suspensions
- Implemented innovative solutions to improve catalog management processes, resulting in increased efficiency and reduced errors.
Customer Service Representative
Under Armour
06.2022 - Current
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Academic Coach
Elevate K12
07.2022 - 06.2024
- Provided guidance on study habits, time management, and organizational skills to promote long-term academic achievement
- Developed comprehensive lesson plans to address specific academic goals and challenges
- Coordinated with other academic coaches to share resources, ideas, and best practices for successful coaching strategies
- Improved student performance by providing personalized coaching and academic support.
Teacher
Prince Georges County Public School System
06.2015 - 06.2021
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Education
Bachelor of Science - Early Childhood Special Education
Bowie State University
05.2015
Associate of Science - Elementary Education
Anne Arundel Community College
05.2013
Skills
- Product categorization
- Data management expertise
- Proofreading
- Deadline-oriented
- Pricing strategy
- Image Editing
- Salesforce
- Google Classroom
- Canva
- Deadline Management
Timeline
Amazon Catalog Specialist Extern
Under Armour
06.2024 - Current
Academic Coach
Elevate K12
07.2022 - 06.2024
Customer Service Representative
Under Armour
06.2022 - Current
Teacher
Prince Georges County Public School System
06.2015 - 06.2021
Bachelor of Science - Early Childhood Special Education
Bowie State University
Associate of Science - Elementary Education
Anne Arundel Community College