Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Shackelford

OFallon,MO

Summary

Dynamic professional with extensive experience in operations and management at Aldi USA. Proven track record in inventory control and problem-solving, enhancing store performance and customer satisfaction. Recognized for fostering a collaborative work culture and implementing effective strategies that reduced discrepancies and improved efficiency. Committed to achieving goals through strong customer relations.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Aldi USA
05.2021 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales and inventory to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Shipping and Receiving Manager

JAM Distribution
04.2020 - 05.2021
  • Pulled, verified, and packaged items for shipment.
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Reduced shipping errors by implementing a comprehensive quality assurance program.
  • Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.

Kitchen Manager

Petro-Mart
11.2017 - 04.2020
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.

Assistant Kitchen Manager

Cottleville Wine Seller
03.2016 - 11.2017
  • Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
  • Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
  • Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
  • Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
  • Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.
  • Enhanced kitchen efficiency by streamlining food preparation processes and implementing time-saving strategies.
  • Reduced food waste by diligently monitoring inventory levels and adjusting orders accordingly.
  • Ensured proper equipment maintenance, scheduling repairs as needed for optimal functionality within the kitchen space.
  • Boosted employee morale through recognition of hard work and providing support during challenging situations.
  • Identified team weak points and implemented corrective actions to resolve concerns.

Education

Timberland High School
Wentzville, MO 63368

Skills

  • Problem-solving
  • Inventory control
  • Team building and leadership
  • Customer relations
  • Goals and performance
  • Customer service and engagement
  • Time management
  • Operations

Timeline

Assistant Store Manager

Aldi USA
05.2021 - Current

Shipping and Receiving Manager

JAM Distribution
04.2020 - 05.2021

Kitchen Manager

Petro-Mart
11.2017 - 04.2020

Assistant Kitchen Manager

Cottleville Wine Seller
03.2016 - 11.2017

Timberland High School

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Danielle Shackelford