Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Sheeter

Secretary/ LSP
Lima,OH

Summary

Accomplished professional with expertise in office administration and customer service at Jessica Henson Agency With Allstate. Excelled in managing confidential information and enhancing communication processes. Demonstrated strong organizational skills and proficiency in data entry, contributing to improved business efficiency. Recognized for exceptional verbal and written communication, fostering positive client relationships.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Secretary/ LSP

Jessica Henson Agency With Allstate
07.2023 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Education

GED -

Lima Senior High School
Lima, OH
06-2004

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization

Certification

  • Licensed in Property and Caualty

Timeline

Secretary/ LSP

Jessica Henson Agency With Allstate
07.2023 - Current

GED -

Lima Senior High School

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