Danielle Sheets
LSW
Chillicothe,Ohio
Summary
Compassionate and resilient professional with extensive experience in both customer service and social work duties, dedicated to advocating for and supporting marginalized populations. With 5+ years of professional experience and 17 years of personal experience overcoming addiction, homelessness, domestic violence, and caring for a veteran husband, bringing a unique and deeply empathetic perspective. Adept at leveraging strong interpersonal skills, empathy, and problem-solving abilities homed in different environments to effectively address the needs of diverse communities. Proven track record of building trust, resolving conflicts, and fostering inclusive, supportive spaces. Committed to driving positive change and enhancing community well-being through a combination of professional expertise and personal resilience.
Overview
8
8
years of professional experience
Work History
CBHW
Integrated Services For Behavioral Health
2023.01 - Current
- Developed and maintained effective relationships with clients, families, and other professionals.
- Demonstrated cultural sensitivity when working with diverse populations from different ethnic backgrounds.
- Collaborated with multidisciplinary teams to coordinate care between agencies or providers.
- Actively participated in professional development activities.
- Assessed, collaborated, and developed individualized treatment plans.
- Provided direct case management services to individuals and families in need of assistance.
- Advocated on behalf of clients and families for services, basic needs, and other related issues.
- Supported clients in navigating complex social service systems.
- Implemented evidence-based practices to improve client outcomes.
- Assisted clients in identifying goals and developing strategies to achieve those goals.
- Developed crisis intervention plans to provide support in times of distress.
Tutor
New Story Schools
2022.10 - 2023.01
- Crisis Intervention Prevention Training
- Developed student confidence through positive reinforcement strategies.
- Mentored and supported students to build their confidence and study skills.
Case Manager/SUD Clinician
The Recovery Council
2022.03 - 2022.10
- Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Educated clients on available community resources and how to access them effectively.
- Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care.
- Monitored and evaluated case management services to ensure quality and effectiveness.
- Collaborated closely with treatment teams to appropriately coordinate client care services.
- Prepared clients' discharge by reviewing and amplifying discharge plans and coordinating discharge and post-discharge requirements.
Employment Advocate/Internship Student/Employee
Goodwill Industries
2020.05 - 2022.05
- Identified barriers to client employment and helped to develop strategies for overcoming these barriers.
- Collaborated with employers to identify current labor market trends and develop job opportunities for clients.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Coordinated activities between multiple agencies providing support services for individuals seeking employment assistance.
- Assisted clients with developing an appropriate career plan that incorporated their skills and interests.
- Supported individuals with physical or mental disabilities in dealing with routine needs and complex problems.
Customer Service
Sunny Street Cafe
2016.08 - 2020.02
- Provided active listening and empathetic interaction, ensuring effective communication and relationship-building.
- Experienced in mediating conflicts and implementing solutions to enhance customer satisfaction.
- Managed multiple tasks efficiently in a fast-paced environment.
- Provided a strong focus on customer relations and personalized service, enhancing customer experiences.
- Demonstrated awareness and respect for diverse cultural backgrounds and inclusive service practices.
- Provided detail-oriented approach to ensuring accuracy and proactive customer service.
- Ability to maintain composure and resilience under pressure.
Education
Bachlor's of Science And Profession - Social Work
Ohio University
Chillicothe, OH 2001.05 -
Associate of Applied Science - Human Service Technology
Ohio University
Chillicothe, OH 2001.05 -
Skills
Excellent Communication
Ethical decision-making
Task Prioritization
Cultural Awareness
Problem Resolution
Interpersonal skills
Family dynamics understanding
Certificates
CDCA, 03/02/25
QMHS
Licensure
Licensed Social Worker, LSW
Trainings
Trauma and Attachment Wounds, May 2024
Nutrition for Mental Health, April 2024
Intensive Anger Management Training, March 2024
Internal Family Systems Training, March 2024
Anxiety Course, February 2024
Intensive Training: Mindfulness, January 2024
Finding Meaning in Loss: The Sixth Stage of Grief, February 2024
Trauma Conference: The Body Keeps the Score, December 2023
Timeline
CBHW
Integrated Services For Behavioral Health
2023.01 - Current
Tutor
New Story Schools
2022.10 - 2023.01
Case Manager/SUD Clinician
The Recovery Council
2022.03 - 2022.10
Employment Advocate/Internship Student/Employee
Goodwill Industries
2020.05 - 2022.05
Customer Service
Sunny Street Cafe
2016.08 - 2020.02
Bachlor's of Science And Profession - Social Work
Ohio University
2001.05 -
Associate of Applied Science - Human Service Technology
Ohio University
2001.05 -
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