Summary
Overview
Work History
Education
Skills
Certificates
Licensure
Trainings
Timeline
Generic

Danielle Sheets

LSW
Chillicothe,Ohio

Summary

Compassionate and resilient professional with extensive experience in both customer service and social work duties, dedicated to advocating for and supporting marginalized populations. With 5+ years of professional experience and 17 years of personal experience overcoming addiction, homelessness, domestic violence, and caring for a veteran husband, bringing a unique and deeply empathetic perspective. Adept at leveraging strong interpersonal skills, empathy, and problem-solving abilities homed in different environments to effectively address the needs of diverse communities. Proven track record of building trust, resolving conflicts, and fostering inclusive, supportive spaces. Committed to driving positive change and enhancing community well-being through a combination of professional expertise and personal resilience.

Overview

8
8
years of professional experience

Work History

CBHW

Integrated Services For Behavioral Health
01.2023 - Current
  • Developed and maintained effective relationships with clients, families, and other professionals.
  • Demonstrated cultural sensitivity when working with diverse populations from different ethnic backgrounds.
  • Collaborated with multidisciplinary teams to coordinate care between agencies or providers.
  • Actively participated in professional development activities.
  • Assessed, collaborated, and developed individualized treatment plans.
  • Provided direct case management services to individuals and families in need of assistance.
  • Advocated on behalf of clients and families for services, basic needs, and other related issues.
  • Supported clients in navigating complex social service systems.
  • Implemented evidence-based practices to improve client outcomes.
  • Assisted clients in identifying goals and developing strategies to achieve those goals.
  • Developed crisis intervention plans to provide support in times of distress.

Tutor

New Story Schools
10.2022 - 01.2023
  • Crisis Intervention Prevention Training
  • Developed student confidence through positive reinforcement strategies.
  • Mentored and supported students to build their confidence and study skills.

Case Manager/SUD Clinician

The Recovery Council
03.2022 - 10.2022
  • Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.
  • Educated clients on available community resources and how to access them effectively.
  • Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care.
  • Monitored and evaluated case management services to ensure quality and effectiveness.
  • Collaborated closely with treatment teams to appropriately coordinate client care services.
  • Prepared clients' discharge by reviewing and amplifying discharge plans and coordinating discharge and post-discharge requirements.

Employment Advocate/Internship Student/Employee

Goodwill Industries
05.2020 - 05.2022
  • Identified barriers to client employment and helped to develop strategies for overcoming these barriers.
  • Collaborated with employers to identify current labor market trends and develop job opportunities for clients.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Coordinated activities between multiple agencies providing support services for individuals seeking employment assistance.
  • Assisted clients with developing an appropriate career plan that incorporated their skills and interests.
  • Supported individuals with physical or mental disabilities in dealing with routine needs and complex problems.

Customer Service

Sunny Street Cafe
08.2016 - 02.2020
  • Provided active listening and empathetic interaction, ensuring effective communication and relationship-building.
  • Experienced in mediating conflicts and implementing solutions to enhance customer satisfaction.
  • Managed multiple tasks efficiently in a fast-paced environment.
  • Provided a strong focus on customer relations and personalized service, enhancing customer experiences.
  • Demonstrated awareness and respect for diverse cultural backgrounds and inclusive service practices.
  • Provided detail-oriented approach to ensuring accuracy and proactive customer service.
  • Ability to maintain composure and resilience under pressure.

Education

Bachlor's of Science And Profession - Social Work

Ohio University
Chillicothe, OH
05.2001 -

Associate of Applied Science - Human Service Technology

Ohio University
Chillicothe, OH
05.2001 -

Skills

  • Excellent Communication

  • Ethical decision-making

  • Task Prioritization

  • Cultural Awareness

  • Problem Resolution

  • Interpersonal skills

  • Family dynamics understanding

Certificates

CDCA, 03/02/25

QMHS

Licensure

Licensed Social Worker, LSW

Trainings

Trauma and Attachment Wounds, May 2024
Nutrition for Mental Health, April 2024
Intensive Anger Management Training, March 2024
Internal Family Systems Training, March 2024
Anxiety Course, February 2024
Intensive Training: Mindfulness, January 2024
Finding Meaning in Loss: The Sixth Stage of Grief, February 2024
Trauma Conference: The Body Keeps the Score, December 2023

Timeline

CBHW

Integrated Services For Behavioral Health
01.2023 - Current

Tutor

New Story Schools
10.2022 - 01.2023

Case Manager/SUD Clinician

The Recovery Council
03.2022 - 10.2022

Employment Advocate/Internship Student/Employee

Goodwill Industries
05.2020 - 05.2022

Customer Service

Sunny Street Cafe
08.2016 - 02.2020

Bachlor's of Science And Profession - Social Work

Ohio University
05.2001 -

Associate of Applied Science - Human Service Technology

Ohio University
05.2001 -
Danielle SheetsLSW