Danielle Shields
Moravia
Summary
Detail-oriented Medical Biller and Office Manager with expertise in medical billing, coding, and customer service. Proven ability to streamline operations and resolve billing discrepancies, ensuring compliance and efficient workflow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Biller and Coder
Finger Lakes Chiropractic
Moravia
11.2021 - Current
- Processed medical claims using advanced billing software and coding systems.
- Reviewed patient records for accuracy and ensured regulatory compliance.
- Communicated with insurance companies to resolve billing issues and inquiries.
- Maintained organized patient files and updated billing information promptly.
- Collaborated with healthcare providers to ensure accurate coding of diagnoses.
- Implemented updates to enhance workflow efficiency in billing department.
- Ensured timely filing of claims within established guidelines.
- Analyzed patient accounts to identify errors and discrepancies in documentation.
Office Manager
Finger Lakes Chiropractic
Moravia
11.2021 - Current
- Streamlined daily office operations to ensure efficient workflow in chiropractic clinic.
- Coordinated patient scheduling and managed appointment calendars for multiple practitioners.
- Handled patient inquiries while delivering exceptional customer service in medical setting.
- Maintained financial records, including billing, invoicing, and insurance verification.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- Managed front desk operations by greeting visitors and directing them appropriately.
- Monitored payments due from clients and contacted those with past due balances.
Receptionist
Cortland Gastro
Cortland
02.2018 - 11.2021
- Ensured welcoming atmosphere at front desk for visitors and clients.
- Managed multi-line phone system, directing calls to relevant departments.
- Scheduled patient appointments for colonoscopy procedures and coordinated staff calendars.
- Assisted with inventory management of office supplies and equipment.
- Maintained organized filing system for confidential documents and records.
- Provided clients with information on services and company policies.
- Handled incoming mail and packages, distributing them to appropriate personnel.
- Collaborated with team members to enhance office procedures and workflows.
Education
High School Diploma -
Groton High School
Groton, NY06-2013
Skills
- Medical coding
- Billing software
- Claims processing
- Regulatory compliance
- Insurance verification
- Patient management
Certification
- Life and Health License
Timeline
Medical Biller and Coder
Finger Lakes Chiropractic
11.2021 - Current
Office Manager
Finger Lakes Chiropractic
11.2021 - Current
Receptionist
Cortland Gastro
02.2018 - 11.2021
High School Diploma -
Groton High School
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