Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
DANIELLE SHIELDS

DANIELLE SHIELDS

Austin

Summary

Dynamic sales professional with background in developing and implementing effective sales strategies. Proven track record of increasing revenue and market share while reducing costs. Demonstrated ability to lead and motivate sales teams to consistently meet and exceed targets. Experienced in developing customer relationships, market analysis and product positioning.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Private Chef

Entrepreneurship
Austin
03.2016 - Current
  • Guided kitchen personnel in line cooking, food preparation and dish plating
  • Checked inventory and ordered supplies as needed
  • Oversaw the daily operations of the kitchen including meal preparation, recipe development and plating
  • Assisted head chef in creating new dishes and menu items
  • Trained employees on proper sanitation techniques and cross-contamination prevention methods
  • Ensured compliance with all health codes and safety regulations while overseeing the cleanliness of the kitchen area
  • Created a positive work environment through effective communication and team building initiatives
  • Prepared and cooked foods of all types for special guests or functions
  • Developed a high level of culinary expertise with experience in various cuisines, fusing a wide array of techniques and recipes to create new and exciting dishes
  • Collaborated closely with event planners to develop customized menus for each occasion
  • Monitored food costs to ensure profitability while maintaining quality standards
  • Managed inventory control systems to monitor stock levels and replenish as needed
  • Ensured compliance with health regulations while preparing food items in accordance with client requests
  • Cultivated relationships with local vendors to obtain fresh ingredients at competitive prices
  • Planned special events such as weddings, birthdays, anniversaries and other private parties
  • Established cost-effective strategies for minimizing waste while maximizing efficiency
  • Assisted in developing marketing strategies targeting potential customers through social media outlets
  • Provided exemplary customer service by anticipating needs and responding promptly to any inquiries or complaints
  • Demonstrated excellent organizational skills in managing multiple tasks simultaneously
  • Created an array of innovative menus for private clients incorporating seasonal ingredients
  • Implemented budgeting plans, tracked financials and inventory, and identified areas for cost savings
  • Monitored sanitation and safety standards, as well as local health regulations

Business Sales Consultant

Apple Inc.
Austin
02.2012 - Current
  • Generated reports detailing sales activity including number of leads generated, number of deals closed
  • Tracked progress against key performance indicators such as sales volume, revenue goals
  • Utilized CRM software tools to manage customer accounts and track sales activities
  • Leveraged industry knowledge of best practices when making recommendations for improvement of processes or procedures
  • Maintained relationships with existing customers by providing ongoing support after the sale
  • Prepared detailed quotes for customers based on their individual requirements
  • Built trust among clients by consistently delivering results that exceeded expectations

Sales Development Manager

Apple Inc.
Austin
03.2020 - 02.2022
  • Developed and implemented strategies and actions to close sales funnel opportunities
  • Recruited, coached and monitored performance of team members to achieve sales goals
  • Trained, mentored and coached sales staff on best practices for effective selling techniques
  • Analyzed customer data to identify trends and opportunities for growth
  • Developed and implemented innovative sales strategies to increase customer base
  • Produced detailed reports on customer behavior, preferences and feedback
  • Met or exceeded quota by successfully coaching, developing and managing team
  • Created, managed and tracked sales development plans in order to achieve desired objectives
  • Tracked activities and maintained relevant information in CRM
  • Identified areas of improvement within the sales process to optimize performance
  • Responded promptly to customer inquiries regarding product availability or pricing information
  • Collaborated cross-functionally with teams from different departments to develop solutions tailored to customer requirements
  • Coordinated inter-departmentally to drive sales development initiatives and carry out mission and goals of organization.

Food Truck Operator

Wing Kingz
Austin
05.2023 - 01.2024
  • Provided support during busy periods by managing multiple tasks simultaneously
  • Offered expanded meal selection with routine menu adjustments
  • Monitored quality control processes to ensure that customers received high-quality products
  • Analyzed trends in customer preferences to suggest changes in product offerings
  • Proficient in cash handling, stock ordering, and inventory management
  • Utilized excellent communication skills when interacting with team members and customers alike
  • Adhered to health and safety standards when preparing and serving food items
  • Maintained cleanliness of all areas associated with the operation of the food truck
  • Performed daily maintenance checks on equipment ensuring it is running properly
  • Greeted customers and offered assistance, explaining menu options for patron decision-making
  • Identified opportunities for cost savings initiatives to increase profitability
  • Implemented creative marketing strategies to drive customer traffic to the food truck
  • Collaborated effectively with vendors to obtain necessary supplies needed for the business operations

Sous Chef

Fiore Catering & Events
Round Rock
06.2020 - 10.2022
  • Maintained high quality standards for food production and presentation ensuring customer satisfaction

Education

Associate of Applied Science -

Austin Community College
Austin, TX

Skills

  • Attention to detail
  • Decision making
  • Sales presentations
  • Upselling techniques
  • Team management
  • Problem solving
  • Data analysis
  • Conflict resolution
  • Time management
  • Active listening
  • Adaptability
  • Customer engagement
  • Relationship building
  • Staff Training and Development
  • Professional Demeanor
  • Staff Supervision
  • Interpersonal Skills
  • Networking Events
  • Multitasking
  • Analytical Thinking
  • Organizational Skills
  • Sales Projections
  • Budgeting and Expenditures
  • Operating Procedures and Policies
  • Self Motivation
  • Continuous Improvement
  • Excellent Communication
  • Teamwork and Collaboration
  • Sanitation procedures
  • Cost control
  • Inventory management
  • Menu development
  • Culinary techniques

Certification

  • Serve Safe Certification
  • Supervision in the Hospitality Industry Certification
  • Food & Beverage Cost Control Certification

References

References available upon request

Timeline

Food Truck Operator

Wing Kingz
05.2023 - 01.2024

Sous Chef

Fiore Catering & Events
06.2020 - 10.2022

Sales Development Manager

Apple Inc.
03.2020 - 02.2022

Private Chef

Entrepreneurship
03.2016 - Current

Business Sales Consultant

Apple Inc.
02.2012 - Current

Associate of Applied Science -

Austin Community College

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DANIELLE SHIELDS