Danielle Simmons
Dade City,FL
Summary
Customer-savvy team member accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room oversight. Flexes easily between different positions to meet demand.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Chic-Fil-A
08.2021 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Processed customer payments and balanced cash drawers.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Cleaned and organized kitchen, dining and service areas.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Stored food in designated containers and storage areas to prevent spoilage.
Education
Associate of Arts - Sociology With Minor in Health Science
University of South Florida
Tampa, FL05.2025
Skills
- Surface Work
- Cash Control
- Suggestive Selling
- Guest Interaction
- Team Goals
- Menu Item Memorization
- Training Junior Team Members
- Maintaining Clean Work Areas
Six years of gymnastics and three years of Cheerleading.
Team player
Timeline
Front of House Team Member
Chic-Fil-A
08.2021 - Current
Associate of Arts - Sociology With Minor in Health Science
University of South Florida