Danielle Singer
Oakboro,NC
Summary
Proven leader at Family Dollar, adept in customer service and problem-solving, enhancing satisfaction and team performance. Skilled in multitasking and communication, demonstrated through effective conflict resolution and staff development. Achieved significant improvements in service delivery and team agility, showcasing a dependable and results-driven approach.
Overview
15
15
years of professional experience
Work History
DMIT
Family Dollar
Monroe NC
01.2010 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Manager
Family Dollar
Norwood NC
01.2010 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
Cosmetology - Cosmetology
Stanly Community College
Albemarle, NC06.2000
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Calm Under Pressure
- Active Listening
- Organizational Skills
Accomplishments
- Documented and resolved company loss which led to an inventory result of .68%.
Continuously met company sales goals from year to year.
Trained assistant managers how to become successful store managers.
Won company contests selling item of the month.
Lead “clean up” teams in order to help other stores be up to company standards.
Awards
Inventory Goal
Sales Goal
Outstanding Leadership
Budgeting
Speed Safety
Customer Service
Timeline
DMIT
Family Dollar
01.2010 - Current
Manager
Family Dollar
01.2010 - Current
Cosmetology - Cosmetology
Stanly Community College