Microsoft Word
Danielle Sisto
Logistics Planner
Ballston Spa,NY
Summary
Experienced customer service professional bringing 15 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about USA Federal DOT regulations and standards.
Overview
30
30
years of professional experience
Work History
Logistics Planner
SYSCO FOOD SERVICES CORPORATION
07.2010 - Current
- Responsible for development and maintenance of profitable inbound logistics program and analysis and oversight of inbound freight
- Responsible for evaluation, coordination and expediting of inbound shipments into several Sysco facilities
- Accountable for local activities for logistics shipments into assigned facilities
- Evaluate and optimize freight financials, identify executable solutions, and deliver results through implementation
- Drive value and service balance in support of operating company and customer needs
Merchandising Coordinator
SYSCO FOOD SERVICES CORPORATION
07.1995 - 07.2010
- Assisted in requisition of order disputes and damaged product received by customers
- Managed customer and sales associate inquiries about order status, changes, or cancellations.
- Maintain appropriate inventory levels of stocked items and specialty products
- Accountable for tracking sales of new items
- Responsible for reporting progress of deleted items and inventory clearance
- Created and designed product flyers for sales force and customer use
- Created and designed monthly company newsletter
Employee Relations Coordinator
SYSCO FOOD SERVICES CORPORATION
10.1994 - 07.1995
- Developed system for safety director to track and compare accident data within company
- Processed medical and dental claims and reimbursement information
Management Trainee
ENTERPRISE RENT-A-CAR
06.1994 - 10.1994
- Marketing retail services to existing and potential clients, utilizing promotional items and explaining special rates, policies and services
- Responsible for providing customer satisfaction on individual basis including customer complaints
Education
Bachelor of Science - Management Information Systems
Siena College
Albany, NY 05.2001 -
Skills
Transportation Management
Organizational Skills
Problem-solving abilities
Logistics Process Improvement
Supply Chain Operations
Shipment Tracking
Work Delegation and Tracking
Time Management
Task Prioritization
Reliability
Software
Microsoft Excel
Microsoft PowerPoint
Manhattan Associate - Logistics Software
Timeline
Logistics Planner
SYSCO FOOD SERVICES CORPORATION
07.2010 - Current
Bachelor of Science - Management Information Systems
Siena College
05.2001 -
Merchandising Coordinator
SYSCO FOOD SERVICES CORPORATION
07.1995 - 07.2010
Employee Relations Coordinator
SYSCO FOOD SERVICES CORPORATION
10.1994 - 07.1995
Management Trainee
ENTERPRISE RENT-A-CAR
06.1994 - 10.1994