Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Danielle Smith

Greer,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

INSIDE SALES AGENT

Sitel Corporation
08.2020 - 06.2022
  • Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
  • Developed strong client relationships through effective communication and personalized sales approaches.
  • Enhanced sales team performance by collaborating on strategic initiatives and sharing industry insights.
  • Streamlined internal processes for improved efficiency, leading to a more organized work environment.
  • Generated new business opportunities by researching potential clients and identifying their unique needs.

SALES ASSOCIATE

Cricket Wireless
10.2018 - 11.2019
  • Met sales goals consistently, qualifying leads, generating relationships, and elevating brand exposure
  • Managed client and prospect correspondence and resolved related inquiries
  • Answered customers' questions about products, prices, and availability
  • Improved sales process by delivering feedback to management
  • Resolved customer grievances consistently, collaborating with team members to achieve creative solutions
  • Updated records with all interactions and customers transactions
  • Monitored product inventory and communicated with other locations to locate hard-to-find products
  • Advised customers on plans best-fitting personal budgets and needs
  • Transferred data and images from customer cellphones to newly purchased cell phones
  • Explained billing, insurance, and wireless phone operation to familiarize customers with new purchases and processes
  • Troubleshot basic problems with cell phones for established customers


FRONT DESK ASSOCIATE

Golds Gym
06.2017 - 11.2018
  • Supported strict property security, monitoring visitors and restricting access
  • Promoted products effectively by staying on top of offerings and prices
  • Met sales quotas, frequently exceeding targets by taking advantage of upselling opportunities
  • Drove sales success by building displays and merchandising
  • Managed smooth check-outs with polished charge explanations, payment collection, and statement preparation
  • Shared information with current and prospective members about available amenities and services
  • Checked equipment regularly for cleaning needs, to reset stations, and for operational issues
  • Restocked supplies and replenished linens to maintain gym standards
  • Addressed guest inquiries and provided information regarding services, fees, and facility policies
  • Resolved participant complaints by working closely with managers and staff
  • Demonstrated proper use of materials and equipment to recreational users
  • Organized, led, and promoted interest in sports, games, camping, and hobbies.

Education

GED -

GREER HIGH SCHOOL
Greer, SC
06.2016

Skills

  • Multitasking
  • Detail Orientation
  • Promotional Selling
  • Interpersonal Communication
  • Brand Exposure Strategy
  • Time Management
  • Contract Management
  • Task Prioritization
  • Account Servicing
  • Relationship Development
  • Trained in Microsoft Word and Excel

References

References available upon request

Timeline

INSIDE SALES AGENT

Sitel Corporation
08.2020 - 06.2022

SALES ASSOCIATE

Cricket Wireless
10.2018 - 11.2019

FRONT DESK ASSOCIATE

Golds Gym
06.2017 - 11.2018

GED -

GREER HIGH SCHOOL

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Danielle Smith