Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Work Preference
Quote
Timeline
Generic
Danielle Smith

Danielle Smith

Cross,SC

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

PCA

MSFS-South Carolina, LLC
01.2022 - Current
  • Assist patients with daily living activities, promoting independence and wellbeing.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.

Team Leader

Volvo Cars
01.2022 - 04.2025
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained database systems to track and analyze operational data.
  • Frequently inspected production area to verify proper equipment operation.

PCA

Belmont Luxury Home Health Care
02.2018 - 01.2022
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Improved patient comfort by providing compassionate and attentive care.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Team Member

Kelly Services
03.2019 - 12.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Team Member

Remedy Staffing
09.2018 - 03.2019
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.

Patrol Corporal

American Service
01.2017 - 02.2018
  • Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
  • Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
  • Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
  • Maintained accurate records of incidents, providing detailed reports for management review and analysis.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Security Officer

Security Management of SC
10.2016 - 01.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Collections Agent

Iqor
06.2015 - 10.2016
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated to collect balance in full.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.

Cashier

Speedway
04.2014 - 05.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Cashier

HotSpot
09.2013 - 04.2014
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

KFC Restaurant
01.2012 - 08.2013
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Greeted customers entering store and responded promptly to customer needs.
  • Increased sales of promotional items by informing customers about current offers.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.

Team Member

Husqvarna Outdoor Products
03.2011 - 01.2012
  • Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
  • Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
  • Set up, operated and maintained production machinery.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Organized work to meet demanding production goals.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.

Education

High School Diploma -

Cornerstone Christian Correspondence School
Townsend, GA
03-2019

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Documentation and reporting
  • Performance improvement
  • Quality improvement
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • People management

Accomplishments

  • Care for patients who are unable to assist themselves in the home.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Team Lead for 14 Team Members.
  • Achieved production goals by assuring to meet the number daily.
  • Resolved product issues through the Quality Team.
  • Documented and resolved any issues in a timely manner.

Certification

  • Certified Team Lead, Volvo - 2 years

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work weekStock Options / Equity / Profit Sharing

Quote

Success usually comes to those who are too busy to be looking for it.
Henry David Thoreau

Timeline

PCA

MSFS-South Carolina, LLC
01.2022 - Current

Team Leader

Volvo Cars
01.2022 - 04.2025

Team Member

Kelly Services
03.2019 - 12.2019

Team Member

Remedy Staffing
09.2018 - 03.2019

PCA

Belmont Luxury Home Health Care
02.2018 - 01.2022

Patrol Corporal

American Service
01.2017 - 02.2018

Security Officer

Security Management of SC
10.2016 - 01.2017

Collections Agent

Iqor
06.2015 - 10.2016

Cashier

Speedway
04.2014 - 05.2015

Cashier

HotSpot
09.2013 - 04.2014

Cashier

KFC Restaurant
01.2012 - 08.2013

Team Member

Husqvarna Outdoor Products
03.2011 - 01.2012

High School Diploma -

Cornerstone Christian Correspondence School

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Danielle Smith