Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Smith

Barker

Summary

Dynamic culinary leader with extensive experience at Elderwood Nursing Facility, excelling in staff management and conflict resolution. Proven track record of enhancing food quality and customer satisfaction while maintaining high sanitation standards. Skilled in training and mentoring teams, ensuring efficient operations and adherence to safety protocols in high-pressure environments.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

13
13
years of professional experience

Work History

Head Cook

Elderwood Nursing Facility
01.2021 - Current
  • Placed orders to restock items before supplies ran out.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.

Supervisor of Dietary Housekeeping and Laundry

Oddfellows
05.2012 - 01.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

Barker High School
Barker, NY

Skills

  • Training and mentoring
  • Staff management
  • Customer service
  • Attention to detail
  • Complex Problem-solving
  • Analytical thinking
  • Processes and procedures
  • Conflict resolution
  • Microsoft experience
  • Negotiation
  • Verbal and written communication

Timeline

Head Cook

Elderwood Nursing Facility
01.2021 - Current

Supervisor of Dietary Housekeeping and Laundry

Oddfellows
05.2012 - 01.2021

Barker High School

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