Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Danielle Smith

Surprise,AZ

Summary

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

Banner Health
Sun City West, Arizona
01.2025 - Current
  • Assisted healthcare providers with patient examinations and procedures.
  • Managed patient scheduling and coordinated appointments efficiently.
  • Collected and documented patient medical histories accurately.
  • Educated patients on treatment plans and medication instructions.
  • Maintained cleanliness and organization of medical equipment and supplies.
  • Monitored patient vital signs and reported changes to providers promptly.
  • Collaborated with team members to improve office workflow and efficiency.
  • Set up, cleaned and stocked examination rooms with medical supplies.

Server

US Egg
Phoenix, Arizona
03.2017 - 06.2022
  • Provided exceptional customer service to enhance dining experiences.
  • Took and processed customer orders accurately and efficiently.
  • Maintained cleanliness and organization of dining areas and tables.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Handled cash transactions and processed payments with precision.
  • Upsold menu items and specials to maximize guest satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server/Cocktail Bartender

Claim Jumper Restaurant
Phoenix, Arizona
04.2016 - 08.2017
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Delivered food orders promptly and courteously.

Education

Some College (No Degree) - Nursing

Aspen University
Denver, CO

Medical Assistant Certification -

Pima Medical Institute
Phoenix
09-2018

Skills

  • Patient care
  • Medical documentation
  • Vital signs monitoring
  • Appointment scheduling
  • Medical terminology
  • Healthcare compliance
  • Team collaboration
  • Time management
  • Customer service
  • Effective communication
  • Problem solving
  • Organizational skills

Affiliations

  • Enjoys being outside and spending time with her husband and three sons.
  • Hobbies include reading, working out, and drinking coffee

Accomplishments

  • Completed RMA program with 3.8 GPA
  • Lead Medical Assistant with Banner Health. Also completed the Preceptor Program in November 2023 and aids in onboarding new employees.

Certification

  • RMA- Registered Medical Assistant, renewed 07/2025
  • CPR Certified

Timeline

Medical Assistant

Banner Health
01.2025 - Current

Server

US Egg
03.2017 - 06.2022

Server/Cocktail Bartender

Claim Jumper Restaurant
04.2016 - 08.2017

Some College (No Degree) - Nursing

Aspen University

Medical Assistant Certification -

Pima Medical Institute

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