Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Danielle Smith

Los Angeles,CA

Summary

Proven leader in hospitality and sales, adept at multitasking and clear communication, with expertise in customer service and maintaining high standards. Efficient at managing a high-volume workspace and streamlining operations. Demonstrated ability to enhance customer satisfaction and drive sales, leveraging strong organizational skills and a desire to always improve.


Overview

6
6
years of professional experience

Work History

Bartender

Rao's Hollywood
01.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, while assisting with monthly inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server Manager, Bartender, Host

Grand Havana Room
02.2021 - 02.2024
  • Key Holder
  • Ensured proper closing procedures were followed, with responsibility for balancing and securing the cash drawer.
  • Utilized strong conflict resolution skills to effectively handle membership-related concerns and maintain excellent service standards.

Retail Sales Associate

Rock Paradise
08.2021 - 01.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Assistant Studio Manager/Lead Sales Associate

Orangetheory Fitness
08.2019 - 06.2021
  • Key Holder
  • Provided exceptional customer service by assisting clients with inquiries, bookings, payments, and any other needs that arose.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
  • Focused on building culture and community in the workspace and with the members.

Production Manager, Personal Assistant

House of Kaya
02.2019 - 02.2021
  • Managed productions and expensive themed events efficiently.
  • Managed and supervised event performers.
  • Demonstrated expertise in successfully organizing and coordinating various events.

Education

Associate of Arts - Acting

American Academy of Dramatic Arts
Hollywood
05.2017

High School Diploma -

Durango High School
Las Vegas, NV
06.2015

Skills

  • Strong multitasking
  • Clear and effective communication
  • OpenTable Software
  • Microsoft Excel
  • Canva Marketing
  • Heartland Software
  • Aloha Software
  • Toast Software
  • Mindbody

References

KATHRYN LAUGHLIN
Grand Havana Room, Staff Manager 

323-204-7614


BRIAN MEREDITH
Grand Havana Room, General Manager 

602-770-1290


NJ BURGOS
Orangetheory Fitness, General Manager

201-747-1302

Timeline

Bartender

Rao's Hollywood
01.2024 - Current

Retail Sales Associate

Rock Paradise
08.2021 - 01.2023

Server Manager, Bartender, Host

Grand Havana Room
02.2021 - 02.2024

Assistant Studio Manager/Lead Sales Associate

Orangetheory Fitness
08.2019 - 06.2021

Production Manager, Personal Assistant

House of Kaya
02.2019 - 02.2021

Associate of Arts - Acting

American Academy of Dramatic Arts

High School Diploma -

Durango High School

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