Danielle Smith-Heacox
Fergus Falls,MN
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Chiropractic Assistant
Reviv
Fergus Falls, MN
04.2024 - 08.2024
- Greeted patients, verified insurance and collected co-payments.
- Maintained patient records and updated information in the electronic health record system.
- Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
School-Age Coordinator
YMCA Of Cass And Clay Counties
Fargo, ND
11.2021 - 03.2024
- Assisted children in development of social, communication and problem-solving skills.
- Sanitized toys and tables to maintain clean, safe environment.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Planned and implemented engaging activities to encourage creativity and expression.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Recommended methods for modifying behavior and encouraging learning experiences.
- Set up schedules and determined team assignments.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
- Trained, managed and motivated employees to promote professional skill development.
Childcare Director ELC and School-Age
Rothsay Public Schools
Rothsay, MN
09.2020 - 11.2021
- Communicated with parents and fostered strong professional relationships.
- Managed school's social media accounts to promote positive image to area families.
- Created and updated records to document employee and child information.
- Hired, mentored and monitored qualified childcare staff.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
- Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
- Trained, managed and motivated employees to promote professional skill development.
- Backed up childcare providers with resources and support to successfully manage classroom environments.
- Responded to classroom emergencies and helped handle medical, emotional and behavioral concerns.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Resident Manager
Synstelien Community Services
Fergus Falls, MN
03.2019 - 09.2020
- Provide a caring atmospher for the clients we serve.
- Assist with activities of daily living, including: Bathing, toileting, and shaving.l
- Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
- Monitored employees' compliance with individuals’ support plans and medical protocols.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses, including advanced medical care or employee discipline.
- Coordinated adequate coverage for resident needs with organized staff schedules and assignments.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Lead Teacher
YMCA Cass-Clay
Fargo, ND
06.2017 - 03.2019
- Organized diverse activities to promote physical, mental and social growth of each child.
- Involved parents in student learning to increase family interaction and student support.
- Arranged rooms to facilitate optimal education for student groups.
- Performed assessments on each child and documented results.
- Established open and loving environment where children could express desires and focus on learning.
- Followed district protocols in handling and resolving disciplinary issues.
- Worked one-on-one with struggling students to design individualized lesson plans to increase progress.
- Set and communicated ground rules for classroom based on respect and personal responsibility.
- Worked with students one-on-one to boost skills in weak areas and help grasp new concepts.
- Guided students through active shooter and fire drills, maintaining order and child safety.
- Clearly communicated objectives for all lessons, units and projects to students and parents.
- Researched books and supplemental materials to use in classroom in conjunction with lesson plans.
- Created two week lesson plans and compiled materials for use in lessons.
- Planned field trips and classroom events to bolster learning through fun activities.
Merchandise Supervisor
Shopko
Lisbon, ND
12.2016 - 05.2017
- Adhered to company standards when merchandising displays and running promotions.
- Organized appealing and engaging displays to capture customer interest and drive revenue growth.
- Placed prices and descriptive signage to enhance displays and promote items.
Director of Childcare
Nanny at Home Childcare
Lisbon, ND
04.2012 - 08.2016
- Balanced schedules to provide optimal rest, play and educational periods.
- Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Discussed new developments, misbehavior and concerns with parents or guardians.
- Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
- Assisted children in development of social, communication and problem-solving skills.
Direct Support Professional
Open Door Center
Valley City, ND
09.2009 - 03.2010
- Worked to improve client outlook and daily living through compassionate care.
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
- Developed strong and trusting rapport with each client to facilitate best possible care and assistance.
- Completed data entries in charts and logbooks to document client progress.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Transported client to doctor's appointments and to complete other related errands.
- Supervised and supported activities of daily living such as medication administration and personal hygiene.
- Administered all necessary medications as directed by care plan.
- Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
Nurse Aide
CHI Lisbon Hospital
Lisbon, ND
- Took and charted patient blood pressures, temperatures, blood sugar levels and other vital signs.
- Comforted patients and provided each with reassurance and encouragement.
- Documented patient intake and dietary requirements and assisted with feeding.
- Followed safe lifting techniques and individual resident lifting instructions.
- Provided compassionate care and clear communication in dealing with issues of death and dying.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Cleaned bedpans and assisted with transportation to bathroom.
Education
Aim4Excellence National Director Credential - Early Childhood Leadership
McCormick Center For Early Childhood Leadership
10.2022
Career Diploma - Administrative Assistant
Penn Foster Career School
Scranton, PAHigh School Diploma -
Lisbon High School
Lisbon, NDCareer Diploma - Child Care Management
Penn Foster Career School
Scranton, PASome College (No Degree) - Nursing
North Dakota State College of Science
Wahpeton, NDSkills
- Childcare regulations
- Proficient in childcare management software
- Childcare coordination
- Classroom management
- Electronic healthcare records
- Oxygen administration
- Teamwork and collaboration
- First aid and CPR
- AED operation
- Team collaboration
- Verbal and written communication
- Goal setting
- Active listening
- Conflict mediation
- Patient care
- Bedside manner
- Vital signs monitoring
- Care plan implementation
Timeline
Chiropractic Assistant
Reviv
04.2024 - 08.2024
School-Age Coordinator
YMCA Of Cass And Clay Counties
11.2021 - 03.2024
Childcare Director ELC and School-Age
Rothsay Public Schools
09.2020 - 11.2021
Resident Manager
Synstelien Community Services
03.2019 - 09.2020
Lead Teacher
YMCA Cass-Clay
06.2017 - 03.2019
Merchandise Supervisor
Shopko
12.2016 - 05.2017
Director of Childcare
Nanny at Home Childcare
04.2012 - 08.2016
Direct Support Professional
Open Door Center
09.2009 - 03.2010
Nurse Aide
CHI Lisbon Hospital
Aim4Excellence National Director Credential - Early Childhood Leadership
McCormick Center For Early Childhood Leadership
Career Diploma - Administrative Assistant
Penn Foster Career School
High School Diploma -
Lisbon High School
Career Diploma - Child Care Management
Penn Foster Career School
Some College (No Degree) - Nursing
North Dakota State College of Science
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