Danielle Snodgrass
Modesto,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
15
15
years of professional experience
Work History
Full, Scheduler
RH
01.2021 - Current
- I work in a call center
- Scheduled clients for their furniture to be delivered or picked up
- I handle escalated clients and help them out as much as I can
- Answer phone calls and emails
- I also schedule our technicians to go out and fix the items if damaged
- The program we use is day force and Salesforce
- I am also skilled in Google chats and word offices
- I handle spreadsheets and other tools on the computer.
Representative/ dining room Supervisor
Sierra pointe senior living
01.2018 - 12.2020
- I Started as a server/busser
- Then worked my way up to lead server and then became dining room supervisor
- I oversaw the servers and helping residents to their tables
- Made sure the server’s got what they needed
- I also helped write the schedule for the week
- I help plan special events for the holidays and birthdays
- The last year I was there I moved to the receptionist desk
- Where I answered phones and emails
- Made sure the lobby was stocked and cleaned
- Help residents with signing up for outings
- I also hosted movie nights.
Sales Associate
Brookdale Senior Living
01.2016 - 12.2018
- Worked in the dining room as a server
- Help residents to their table and take their orders
- Helped with special events
- Sanitizing the dining room and taking out the trash mopping
- Help prep food when needed.
Sales Associate
Target Department Store
11.2013 - 08.2016
- Cashier, sales floor, stocking the shelves, helping customers locate items, Worked during the holidays/Black Friday/Inventory.
Kennel Assistant
Tracy Animal Shelter
08.2010 - 05.2013
- Help cleaning kennels and walking dogs
- Helping with paperwork and helping animals find forever homes
- I worked with both dogs and cats.
Teachers Assistant Volunteer
08.2008 - 01.2010
- Helped the actors get ready from setting up the costumes, assuring make up would be done on time, setting up and taking down props, also made sure the programs were set up.
Education
High School Diploma -
Millennium High School
Skills
- Certifications and Licenses
- TABC
- Food handler certificate
- CPR certification
- Patient Scheduling
- Information Assistance
- Customer Service
- Appointment and Meeting Scheduling
- Market Forecasting
Timeline
Full, Scheduler
RH
01.2021 - Current
Representative/ dining room Supervisor
Sierra pointe senior living
01.2018 - 12.2020
Sales Associate
Brookdale Senior Living
01.2016 - 12.2018
Sales Associate
Target Department Store
11.2013 - 08.2016
Kennel Assistant
Tracy Animal Shelter
08.2010 - 05.2013
Teachers Assistant Volunteer
08.2008 - 01.2010
High School Diploma -
Millennium High School