Danielle Soliz
Terrebonne ,OR
Summary
Orthodontic professional with a reliable track record assisting in orthodontic procedures and maintaining a sterile environment. Experienced in a fast paced environment that relies on teamwork and putting the patient first with skills in patient communication, orthodontic instruments and technology.
Overview
5
5
years of professional experience
Work History
Orthodontic Assistant
Optimal Orthodontics-Dr. Scot Burgess
08.2021 - 08.2024
- Prepared patient for orthodontist and performed simple tasks such as changing arch wires and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Provided chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Assisted in fabricating custom orthodontic appliances tailored to individual patient needs
- Proficient in making Essix retainers
- Performed Itero scans to ensure high-quality patient appliance production.
- Maintained cleanliness and organization of clinical and sterile environments.
- Sterilization of instruments
- Managed patient scheduling and coordinated appointments.
- Handled correspondence and facilitated office interactions
Treatment Coordinator
Gentle Dental
01.2021 - 08.2021
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments.
- Collected fees, and payments.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Barista
Joe Mamas
05.2019 - 02.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Pleasantly interacted with customers during busy periods to promote fun, positive environment.
Education
Diploma -
Redmond High School
Redmond, OR2010
Timeline
Orthodontic Assistant
Optimal Orthodontics-Dr. Scot Burgess
08.2021 - 08.2024
Treatment Coordinator
Gentle Dental
01.2021 - 08.2021
Barista
Joe Mamas
05.2019 - 02.2021
Diploma -
Redmond High School