Experienced administrative professional with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Rosen College of Hospitality Management
10.2022 - Current
Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Deliver excellent customer service through prompt responses to student inquiries, addressing concerns effectively, and building strong relationships.
Manage approximately 200 class and faculty schedules in PeopleSoft, including course section setup, faculty assignments, and room allocations. Collaborate with academic departments to resolve conflicts, optimize scheduling, and adjust for enrollment needs.
Serve as Co-Director of the Rosen College Leadership Council, overseeing student leadership initiatives, coordinating events, and managing communications to engage students in professional development. Led a team in planning workshops and networking opportunities, fostering leadership skills and industry connections among 25 council members.
Oversee tracking, correspondence, and document review of approximately 80 students for the national award winning Peer Outreach Mentoring Program to ensure accurate records, effective communication, and timely support for mentor-mentee relationships.
Created and sent acceptance letters to graduate students, ensuring accurate and timely communication of admissions decisions while maintaining confidentiality and adherence to institutional guidelines.
Assistant Bakery Manager
Publix
02.2015 - 07.2022
Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
Provided ongoing training and development opportunities for 15+ team members, fostering a culture of continuous learning and improvement.
Oversaw daily production tasks such as mixing doughs, baking breads and pastries, decorating cakes – ensuring consistency and high quality across all products.
Coordinated staff schedules, balancing workloads while maintaining high-quality output and efficiency.
Managed inventory levels, ensuring timely ordering of supplies.
Education
Bachelor of Applied Science - Business Organization Ld
Valencia College
Orlando, FL
12-2024
Skills
Multitasking
Collaborative Teamwork
Conflict Resolution
Student Advocacy
Microsoft Excel
Technological proficiency
Scheduling appointments
Scheduling and calendar management
Documentation and control
Adaptability
Certification
Human Resources Specialist
Human Resources Operations
Business Management
Timeline
Administrative Assistant
Rosen College of Hospitality Management
10.2022 - Current
Assistant Bakery Manager
Publix
02.2015 - 07.2022
Human Resources Specialist
Human Resources Operations
Business Management
Bachelor of Applied Science - Business Organization Ld
Valencia College
Similar Profiles
Jake FryJake Fry
College Administrative Analyst at The Collins College Of Hospitality ManagementCollege Administrative Analyst at The Collins College Of Hospitality Management