Danielle Steele
Summary
Danielle Steele is a results -driven Fraud investigator and Auditor with 8 years experience in uncovering financial irregularities, assessing risk and ensuring compliance with regulatory standards. Skilled in data analysis and internal auditing to detect and prevent fraud, waste, abuse and other financial crimes. Demonstrates exceptional attention to details, ethical judgement and the ability to communicate findings effectively to stakeholders. Committed to upholding organizational integrity through proactive fraud prevention, mitigation and robust auditing practices, her work has contributed to saving financial institutions millions of dollars. Danielle has an active security clearance and is currently pursuing the Certified Fraud Examiner credential to enhance expertise and fraud prevention and investigation. Continues to expand knowledge and skills with the goal of supporting the protection of companies’ assets and upholding client trust. Over 5 years within the anti-fraud community, her skill sets in analyzing data, crafting assessments, and reporting findings to various levels of corporate entities, she is readily transferable to other markets offerings.
Overview
8
8
years of professional experience
Work History
Auditing and Investigations Consultant
Deloitte- State of Iowa and New Jersey
05.2023 - Current
- Worked with the New Jersey Department of Human Services to identify, investigate, and determine the severity and degree of COVID Relief Fund fraud, waste and abuse.
- Reviewed COVID-19 relief applications to assess eligibility and ensure proper distribution of funds.
- Evaluated cases to identify instances where funds were appropriately or inappropriately disbursed and determine if eligible individuals were wrongfully denied.
- Reviewed receipts and supporting documentation from COVID-19 Relief Fund to verify that funds were utilized in accordance with program guidelines.
- Identified instances of non-compliance, improper use of funds or discrepancies in reporting, and provided recommendations for corrective action.
- Analyzed child development and home daycare centers' policies and procedures, organizational structure while monitoring internal controls with suggestions for updating automation and workflows.
- Maintained database systems to track improper billing and overpayment recoupment for the State of Iowa Medicaid.
- Conducted inspections of medical records to verify the validity of claims.
- Worked alongside government agencies, such as Medicaid Fraud Control (MFCU's) to build cases.
Project Proposal Consultant
Deloitte- California Franchise Tax Board
01.2023 - Current
- Assisted in understanding the Stakeholder’s fraud framework components, including identifying vulnerabilities, the workflow, analytics, selection processes, and review responsibility for fraud cases at a high level
- Developed an efficient pipeline to manage instances of a sudden increase in cases that could potentially overwhelm resources
- Participated in developing an anti-fraud treatment program with a specialized emphasis on detecting, addressing, and reducing instances of fraud.
- This also involved conducting training and outreach programs for law enforcement personnel and those affected by fraud
- Created a comprehensive statement of work detailing key areas of concern and an initial investigation strategy.
Fraud Investigator
Capital One
12.2022 - 04.2023
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Evaluated customer data to identify and prevent fraudulent activities.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Produced detailed reports of fraud investigations and presented findings to senior management.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Analyzed over 1000 financial statements to identify discrepancies, irregularities and fraudulent activity.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
Jury Assistant
Fulton County Superior Court
08.2021 - 11.2022
- Facilitated the jury selection process by coordinating logistics, providing clear instructions to over 500 jurors, and addressing their questions or concerns. Streamlined the process, reducing delays and enhancing juror satisfaction.
- Ensured compliance with court protocols while maintaining a professional and approachable demeanor.
- Collaborated with attorneys and court staff to manage the selection process efficiently, contributing to the timely commencement of trial proceedings.
- Prepared juror correspondence reports and other materials as needed.
- Sorted mail, letters and forms. Entered data into the automated Jury Management System.
- Generated weekly progress reports summarizing tasks completed during the week.
Financial Crimes Specialist/Fraud Investigator
Wells Fargo
08.2016 - 04.2021
- Led to the recovery of $50,000 in fraudulent claims.
- Cross-collaborated with designated business lines to successfully uncover kiting, identity theft, wire, check and financial statement fraud.
- Developed databases to maintain and analyze fraud trends.
- Performed research, root cause evaluation, and consulting regarding complex financial crimes transactions, policy violations, and suspicious situations with moderate to high risk
- Analyzed fraud trends by reviewing data patterns, transaction anomalies, and incident reports to identify emerging risks. Utilized advanced analytics tools and software to track anomalies in real time.
- Collaborated with cross-functional teams to design and implement proactive prevention strategies such as enhanced monitoring systems, employee training and policy updates.
- Leveraged industry best practices and technological solutions to reduce fraudulent activity by 25% over a 12-month period.
- Conducted thorough interviews with fraud suspects and victims to gather evidence, verify statements and identify discrepancies by utilizing behavioral analysis to detect deception.
- Created detailed suspicious activity and elder abuse reports and collaborated and recommended corrective actions with respective lines of business.
- Performed general account handling functions such as closing compromised accounts and placing accounts on hold while collaborating with multiple lines of businesses to determine a plan of action.
Education
Bachelor of Arts in Justice Studies -
Winston-Salem State University
Winston-Salem, NC05-2015
Skills
- Proposal Development
- Risk-based auditing and compliance reviews
- Risk Management
- Data Analytics
- Fraud Detection and Prevention SME
- End-to end case management
- Root Cause Analysis
- Fraud, waste and abuse
- Client rapport
Timeline
Auditing and Investigations Consultant
Deloitte- State of Iowa and New Jersey
05.2023 - Current
Project Proposal Consultant
Deloitte- California Franchise Tax Board
01.2023 - Current
Fraud Investigator
Capital One
12.2022 - 04.2023
Jury Assistant
Fulton County Superior Court
08.2021 - 11.2022
Financial Crimes Specialist/Fraud Investigator
Wells Fargo
08.2016 - 04.2021
Bachelor of Arts in Justice Studies -
Winston-Salem State University
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