Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Steele

Fayetteville,GA

Summary

S Danielle Steele Professional Summary An accomplished fraud and financial crimes investigator, consistently demonstrating exemplary analytical and investigatory skills. Exhibits an understanding of federal regulations, company policies, and preparedness to mitigate fraud and safeguard sensitive information. Proficient in using multiple advanced systems to trace some of the most notorious fraud rings. Her work has contributed to saving financial institutions millions of dollars through fraud mitigation. Danielle continues to expand her knowledge and skills to support the protection of companies' assets and uphold client trust. Though she has spent 9 years within the anti-fraud community, her skill sets are easily transferrable to other market offerings.

Overview

9
9
years of professional experience

Work History

Audits and Investigations Consultant

Deloitte
05.2023 - Current
  • Collaborated with a team of investigators to assess COVID-19 relief applications for indications of fraud, waste, and abuse by reviewing the client's standard operating procedures, ensuring their accuracy and compliance with regulations
  • Requested and assessed medical records provided by healthcare providers to validate the authenticity of billed services and recommended corrective actions to the Medicaid Fraud Control Unit
  • Worked with a team of investigators providing proposal support in leveraging data analytics, policy changes, and AI-driven tax fraud detection tools
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients
  • Managed client relationships through regular check-ins and updates on project progress.

Fraud Investigator

Capital One
12.2022 - 04.2023
  • Successfully identified more than 200 instances of fraud rings through link analysis, revealing hidden connections between customers within a network.
  • Conducted thorough reviews of customer transaction histories to trace suspicious financial movements that suggested potential money laundering, first-party fraud, or identity theft
  • Employed various systems, including Lexis Nexus, to monitor devices and IP addresses and verify identities and previous fraud involvement
  • Provided exceptional customer service to clients affected by fraudulent activities, addressing their concerns while maintaining compliance with regulatory guidelines
  • Maintained high confidentiality when handling sensitive information, protecting the company's reputation and client privacy
  • Collaborated closely with managers, judges, and court administration to provide adequate support for jury trials
  • Managed a multi-line phone system, routed over 50 calls, delivered messages to staff, and welcomed visitors
  • Developed and maintained physical records and digital files to ensure up-to-date, accurate, and compliant documentation using Jury Management Systems (ICON)
  • Typed and prepared juror correspondence, reports, and other requested materials.

Jury Assistant

Superior Court of Fulton County
Atlanta, GA
08.2021 - 11.2022

Financial Crimes Investigator

Wells Fargo
Charlotte, NC
08.2016 - 04.2021
  • Investigated and resolved over 500 financial crimes, focusing on detective measures
  • Monitored high-risk accounts to analyze check transactions to detect money laundering, counterfeit, and forged items
  • Conducted thorough interviews with fraud suspects and victims to gather evidence and verify statements and discrepancies by utilizing behavioral analysis to detect deception
  • Provided training and mentorship to team members on complex fraud issues, ensuring accurate and efficient resolutions
  • Managed high-volume fraud claims operations, ensuring timely resolution and accuracy
  • Performed general account handling functions, such as closing compromised accounts while collaborating with multiple lines of businesses to determine action plans.

Education

Bachelor of Arts - Justice Studies

Winston-Salem State University
Winston-Salem, NC

Skills

  • Process evaluation
  • Client relationship management
  • Fraud detection software
  • Case management systems
  • Data analysis tools
  • External auditing
  • Risk mitigation strategies
  • Transaction monitoring
  • Bank Secrecy Act compliance
  • Due diligence practices
  • Identity verification techniques
  • Investigation methodologies

Timeline

Audits and Investigations Consultant

Deloitte
05.2023 - Current

Fraud Investigator

Capital One
12.2022 - 04.2023

Jury Assistant

Superior Court of Fulton County
08.2021 - 11.2022

Financial Crimes Investigator

Wells Fargo
08.2016 - 04.2021

Bachelor of Arts - Justice Studies

Winston-Salem State University

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