Danielle Still
Howell,MI
Summary
Experienced Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
13
13
years of professional experience
Work History
Office Manager
Lifetime Family Chiropractic
06.2011 - Current
- Managing the office staff by overseeing clerical duties, hiring new employees when needed, and providing training on job duties
- Scheduling appointments, answering phones, greeting patients, and providing customer service to patients
- Processing paperwork to ensure compliance with state laws
- Maintaining patient records and creating treatment plans
- Working with the chiropractor to create marketing materials and advertisements to promote the practice to new patients
- Coordinating with insurance companies to process claims, post insurance payments, file appeals when needed and maintaining accurate billing records
- Performing administrative tasks such as maintaining the office’s computer system or managing inventory
- Overseeing insurance and patient account receivables
- Managing inventory
Education
Bachelor's - Business Management
Eastern Michigan University
Ypsilanti, MISkills
- Leadership and management
- Knowledge of insurance billing and collections process
- Ability to develop and implement office protocols and procedures
- Highly organized and detail orientated
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize work
- Inventory Control
- Customer Service
- Administrative Support
Timeline
Office Manager
Lifetime Family Chiropractic
06.2011 - Current
Bachelor's - Business Management
Eastern Michigan University
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