Dynamic Office Manager at Stone's Southside Service LLC with expertise in office administration and customer relations. Enhanced team productivity through effective task delegation and streamlined operations, achieving significant cost savings. Proven ability to maintain confidentiality while managing sensitive information, ensuring a professional and courteous environment for clients and staff.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
27
27
years of professional experience
Work History
Office Manager
Stone's Southside Service LLC
06.2012 - Current
Supported daily office operations by organizing schedules and managing correspondence.
Assisted in maintaining inventory of office supplies, ensuring availability for staff needs.
Coordinated meetings and events, preparing necessary materials and logistics.
Implemented filing systems to enhance document retrieval and organization efficiency.
Greeted visitors and handled inquiries, providing a welcoming environment for clients and staff.
Maintained accurate records of expenses and assisted in budget tracking activities.
Collaborated with team members to streamline communication processes within the office.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
DAYCARE PROVIDER
OWNER
10.1998 - 11.2011
Supervised daily activities, ensuring safety and engagement for children in care.
Developed age-appropriate lesson plans to enhance cognitive and social skills.
Fostered positive relationships with parents, providing regular updates on child development.
Implemented behavior management techniques to promote a supportive learning environment.
Developed strong partnerships with local resources such as libraries, museums, and community centers to offer additional learning opportunities for children in care.
Maintained compliance with health and safety regulations through regular inspections and documentation.
Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
Health Care Assistant at Service Source (HSE SouthSide Intellectual Disability)Health Care Assistant at Service Source (HSE SouthSide Intellectual Disability)