Danielle Taylor
Henderson,NV
Summary
Experienced hostess with a year of success in delivering exceptional service at a dining establishment. Known for friendly and positive demeanor, thrives on engaging with customers to ensure each guest receives personalized and memorable dining experience.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Amazon
Henderson, NV
06.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Hostess
Red Robin
Henderson, NV
06.2019 - 08.2020
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Answered front of house phone to inform customers of wait times, questions, take reservations and record to-go orders on POS machine.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Inbound/Sales Associate
Target
Henderson, NV
08.2015 - 01.2020
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Assisted with purchases, locating items and signing up for rewards programs.
- Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
- Educated customers of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Reset store displays for special events and seasonal merchandise changes.
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
- Restocked shelves with current merchandise in attractive displays to promote sales.
Education
Associate Of General Studies -
College Of Southern Nevada
Las Vegas, NV12.2024
High School Diploma -
Hesperia High School
Hesperia, CA05.2012
Skills
- Cash handling accuracy
- Customer- and service-oriented
- Reliable and punctual
- Service prioritization
- Listening skills
- Verbal/written communication
- Organizational skills
- Team player mentality
- Energetic self-starter
Timeline
Warehouse Worker
Amazon
06.2021 - Current
Hostess
Red Robin
06.2019 - 08.2020
Inbound/Sales Associate
Target
08.2015 - 01.2020
Associate Of General Studies -
College Of Southern Nevada
High School Diploma -
Hesperia High School