Danielle Taylor-Diaz
Columbia,South Carolina
Summary
Dedicated Human Resources professional offering 12 years of success in benefits administration, employee relations and performance management. In-depth understanding of policy implementation, affirmative action guidelines and employment law compliance. Strong leader with proven problem solving and conflict resolution skills. Highly effective at maintaining strong and productive employee relations. Skilled in training, consensus-building and conflict management in all areas of human resources. Maintains working knowledge of modern human resources management principles and practices to successfully administer employee benefits suite and wellness programs. Routinely analyzes confidential data, prepares reports and maintains accurate records, file systems and manuals while prioritizing multiple tasks to meet deadlines.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Human Resources/ Payroll Specialist
Lexington County Recreation and Aging Commission
11.2023 - Current
- Job tasks include: Pay Force Payroll System- keeps accurate records of payroll for all employees
- Changing deduction amounts when needed, updating employee information (W4's, address changes, adding dependents to insurance)
- Prepares all payroll records for entire commission, verifies and posts payroll transactions in general ledger and sub ledger
- Processes and administers payroll for all departments, collects and verifies workbooks/time cards and attendance sheets
- Processes pay based on number of hours worked and salary schedule, deducts taxes and benefit payments from calculated base pay
- Prepared and prints payroll checks for all employees, distributes payroll checks to all directors/employees, and process accurate records of amounts to be paid to employees
- Makes federal and state deposits after each payroll, prepares and submits federal and state payroll reports; monthly, quarterly, and yearly
- Bi-weekly prepared employee deductions for medical spending and health savings accounts
- New hire orientation representative and benefits coordinator point of contact for all employees
- Keeps accurate records of new hire paperwork – orientation – personnel files – I'9s, W4, South Carolina State Retirement forms, code of conduct, alcohol, insurance, 401k, MSA/ HSA, PAF, use of PEBA's online insurance benefit options
- Updates and keeps accurate records of insurance premium rate changes, and open enrollment dates for all employees
- Processes secondary insurance and keeps accurate records of such
- Directs employees with information about commission Deferred Compensation (401, 457) plans, maintain deductions and ledger of active employees
- Keeps department personnel records for each employee secure, files job application forms, time cards, attendance records, insurance forms, retirement forms, W4 forms, I-9's and other various forms and reports
- Files form 941, DOR, South Carolina Retirement System, PEBA, SUTA, and ESC quarterly reports, also responsible for printing and distribution of W2's and 1095 forms
- Streamline all new hire reporting paperwork to Bureau of Labor and Statistics and South Carolina Department of Social Services
- Devised yearly workers compensation audit and rate changes yearly as instructed by SC State Accident Fund
- Point of contact for State Accident Fund claims, and COBRA information
- Increased staff recognition by creating a employee excellence board, focused mainly on employee retention
- Implementing celebrations of employee years of service, birthdays and highlighting special bulletins about commission insurance coverage or other benefits.
Owner/ Operator
Isle of Paws Rescue
01.2017 - Current
- Job tasks as follows but not limited to:
- I pull dogs from high kill shelters, take in strays (including hold time of 5 days), and owner surrenders
- Foster homes are found for each animal until a forever home can be found
- I use social media platforms to help find a forever home for each animal such as Facebook, Instagram, Rescue Me, and Pet Finder
- I keep accurate vet records and copies of all business-related expenses
- Day-to-day business relations involving answering emails, phone calls, & messages from potential adopters
- Sending & receiving applications, review/ complete
- I set up a meet and greet with potential adopters and animals
- Perform home checks to ensure the placement of animals with the best possible adopter
- Take in donations, do fundraisers, and keep accurate inventory records
- Day-to-day care of the animals, setting up socialization (play dates), vet appointments, and groomers if needed.
City Carrier Assistant
United States Postal Service
01.2015 - 01.2016
- Job duties are as follows: Correctly cases all classes of mail along the established delivery route
- Keeping accurate labels on the case
- Take mail from the distribution center and deliver on the route, via on foot or by vehicle
- Properly handles undeliverable mail
- Uses portable scanner and other equipment provided
- Furnishes customer service while en route, selling postage or providing accurate forms
- Works professionally with other employees and performs clerical duties.
Human Resources Manager
Home Depot, Inc.
01.2001 - 01.2012
- Some of my areas of expertise are as follows but are not limited to safe working practices, recruitment, and pay, conditions of employment, negotiation with external work-related agencies, equality, and diversity
- Screening potential candidates online, making phone calls to set up interviews, completing the interview process in-store, making offers of employment; including the rate of pay based on company guidelines, sending candidates for drug screenings, and doing paperwork for the post-employment background check, as well as monitored for results of both
- Arranged and conducted new hire orientation, did all new hire paperwork including I-9's, Federal and State tax forms, ensuring compliance & keeping accurate records for auditing purposes
- Ensured the store as a whole reached a monthly training goal of 90 to 100%
- Record keeper of absences and tardiness, doing all required paperwork including grievances & implementing discipline, including termination
- Overseer of annual performance review writing process; ensured all associates were given equal sales goals, career goals, professionalism graded, & approved monetary rewards
- By adding the weekly projected sales & developing a payroll game plan; I developed a work schedule for 100+ employees, keeping accurate records of vacations & other requests for time off, including bereavement and sick leave
- Content master of employee benefits, insurance carrier changes, signing up for benefits online, explaining some of the other employee benefits often times overlooked (associate discounts, travel discounts, pet insurance) rate increases or decreases
- Attended training classes for updates on Federal, State law changes, Worker's Compensation Claims
- Break room & training room area being clean & neat
- Legal documents & postings up to date
- Associate recognition boards kept up to date.
Freight Team Supervisor
- Merchandised freight onto the sales floor daily
- Made daily price changes & changes in inventory counts
- Gave great customer service, while on the sales floor.
Overnight Support Manager
Wal-Mart Superstores Inc.
01.1999 - 01.2001
- Made area-specific merchandising, & operational decisions
- Budgeting/forecasting, assessing economic trends & demographic information
- Trucks were unloaded & merchandise was worked onto the sales floor nightly
- Maintained a clean, clutter-free shopping environment for customers.
Insurance Claims Specialist
Grand Strand Regional Medical Center
01.1997 - 01.1999
- Electronically billed various insurance carriers
- Prepared detailed statements for patient's personal use
- Reviewed and followed up on delinquent accounts
- Worked out payment plans with patients to avoid collections
- Prepared information for an outside collection agency.
Education
Associate of Applied Science - Concentration in Social Work
Midlands Technical College
Columbia, SC12.2023
Business Administration/ Computer Technology/Medical Assistant -
Horry-Georgetown Technical College
Conway, SCSkills
- Multi-Site Retail Management
- Associate Retention
- System Implementation
- Meeting and Event Planning
- Training and Development
- Interpreting and advising on Employee Law
- Medical Terminology Certification
- Microsoft Office product knowledge
- ICD-9 Coding Certification
- Web Design Training
- Recruitment and Retention Certification
- Women in Leadership Certification
- Human Resources Management (HRM)
References
References are available by request.
Certification
- Crisis Interventionist Training - Certification completed 2023
Timeline
Human Resources/ Payroll Specialist
Lexington County Recreation and Aging Commission
11.2023 - Current
Owner/ Operator
Isle of Paws Rescue
01.2017 - Current
City Carrier Assistant
United States Postal Service
01.2015 - 01.2016
Human Resources Manager
Home Depot, Inc.
01.2001 - 01.2012
Overnight Support Manager
Wal-Mart Superstores Inc.
01.1999 - 01.2001
Insurance Claims Specialist
Grand Strand Regional Medical Center
01.1997 - 01.1999
Freight Team Supervisor
Associate of Applied Science - Concentration in Social Work
Midlands Technical College
Business Administration/ Computer Technology/Medical Assistant -
Horry-Georgetown Technical College
- Crisis Interventionist Training - Certification completed 2023
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