Summary
Overview
Work History
Skills
Timeline
Generic

Danielle Thomas

Hatboro,PA

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

11
11
years of professional experience

Work History

Owner

Wahoo Catering LLC
08.2022 - Current
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Researched target market to discover customer needs and analyze competitor trends.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Director of Marketing and Business Development

Different Grain Woodworking LLC
01.2013 - Current
  • Enhanced company revenue through effective business development initiatives and partnerships.
  • Spearheaded product launches, ensuring successful entry into new markets and territories.
  • Directed website redesign projects resulting in improved user navigation flow while maintaining strong brand identity.
  • Conducted market research to identify growth opportunities and drive strategic planning decisions.
  • Developed creative marketing campaigns, resulting in increased customer engagement and sales.
  • Oversaw trade show participation, maximizing ROI with impactful booth designs and engaging presentations.
  • Negotiated contracts with vendors and partners, securing favorable terms for the organization.
  • Increased brand awareness by developing and implementing comprehensive marketing strategies.
  • Optimized digital marketing efforts by utilizing SEO, SEM, and social media strategies for maximum exposure.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.
  • Conducted market research to identify new opportunities and target markets.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Created and managed social media campaigns to increase brand engagement.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Devised content strategy to effectively engage target audiences.
  • Improved website visibility through development and implementation of SEO strategies.

Skills

  • Business Management
  • KPI Management
  • Administrative Oversight
  • Regulatory Compliance
  • Verbal and written communication
  • Marketing
  • Business marketing
  • Business launch
  • Staff hiring
  • Client Service
  • Small business operations
  • Customer Relations
  • Cost Reduction
  • Customer Retention
  • Inventory Management
  • Quality Assurance
  • Revenue Generation
  • Schedule Management
  • Analytical Thinking
  • Employee Relations
  • Time Management
  • Purchasing and planning
  • Reliability
  • Excellent Communication
  • Marketing Strategies
  • Inventory Control
  • Written Communication
  • Team building
  • Employee Scheduling
  • Multitasking
  • Policy Development and Enforcement
  • Menu development
  • Signature dish creation
  • Vendor Relations
  • Cost Control
  • Meal Preparation
  • Purchasing
  • Food safety and sanitation
  • Cooking techniques
  • Food plating and presentation
  • Portion and cost control
  • Recipe Development
  • Fine-dining expertise
  • Kitchen Operations
  • Made-to-order meals
  • Grilling Techniques
  • Recipe creation
  • Food inventories
  • Sanitation Practices
  • Kitchen Management
  • Banquets and catering
  • Food quality
  • Food presentation
  • Effective Communications

Timeline

Owner

Wahoo Catering LLC
08.2022 - Current

Director of Marketing and Business Development

Different Grain Woodworking LLC
01.2013 - Current

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Danielle Thomas