Danielle Thompson
West Jordan,UT
Summary
Dynamic Purchasing Agent with background in procurement, evaluating material quality and securing services of suppliers and manufacturers. Consistently maintains accurate sales and purchasing reports for forecasting and cost tracking. Energetic and hardworking individual with high attention to detail and purchasing budget drafting capabilities. I have taken many Supply chain, accounting, and data entry courses giving me well rounded knowledge in Supply Chain and data entry.
Overview
13
13
years of professional experience
Work History
Procurement Officer
Heatizon Systems
Murray, UT
10.2023 - Current
- Cultivated new vendor relationships using dynamic communication and negotiation skills.
- Negotiated contracts with outside providers to minimize costs to company and customers.
- Maintained appropriate inventory levels to meet personnel and corporate needs.
- Tracked and approved procurement plans and inventory levels.
Purchaser
Powerblanket
Salt Lake City, UT
01.2017 - Current
- Responsible for coordinating purchases of various products and services for Power blanket skews totaling up to 2,000. Forecasting material for current and future ordering, inventory management, and ordering supplies, and services for all departments in the company while maintaining stock levels. Research, select, and purchase quality products and materials. Build relationships with suppliers and negotiate contracts for the best pricing. Update inventory and ensure that stock levels are kept at appropriate levels. Arrange transport of goods and track orders to ensure timely delivery. I work mostly in Sage 300, Salesforce, Google sheets, and excel. I have taken both accounting courses and CPIM purchasing courses
Sales Associate
Powerblanket
Salt Lake City, UT
01.2017 - 01.2018
- Power blanket is the leading provider of freeze protection and heat maintenance solutions. As a sales associate, I provided customized solutions for companies within all industries for all heating needs.
Accounting Clerk
Powerblanket
SALT LAKE CITY, UT
01.2017 - 01.2018
- Responsible for maintaining financial records, running reports, and recording a wide range of transactions. Their duties include providing administrative assistance to accountants as well as preparing statements that confirm the accuracy of database information.
Logistics Coordinator
Powerblanket
SALT LAKE CITY, UT
01.2015 - 01.2018
- Kept track of quality, quantity, delivery times, transport costs, and efficiency. Strategically plan and manage logistics, warehouse, transportation, and customer services. Resolved any problems or complaints from customers or any transportation companies. Office supplies ordering and maintaining of all stock levels. Data Entry - including order entry of all new orders, shipping all orders, and invoicing all orders placed by the sales team.
Customer Service Manager
American Express
West Valley, NY
01.2014 - 01.2015
- Manager/Coach for the inbound customer service team for the corporate department. Responsible for coaching the customer service team on how to have excellent relationship care while maintaining 100% goal in their metrics. Responsible for many metric reporting such as attendance, quality scores, monthly averages, metric gains and drops, and any problem patterns. I performed weekly training with my team as well as other international teams.
Inbound Phone Agent
American Express
West Valley City, UT
01.2012 - 01.2013
- Inbound phone agent responsible for customer care regarding all corporate and virtual credit cards within American Express. I maintained high metrics on top of assisting in all dispute work as well as fraud inquiries. Responsible for many side projects including Birthday Committee, Team Builder planning, and Care Captain training.
Education
Copper Hills High School
West Jordan, UT06.2010
Skills
- Price Negotiations
- Negotiation and Persuasion
- Vendor Collaboration
- Sales Records Analysis
- Trends Monitoring
- Inventory Control
- Critical Thinking
- Transportation Arrangements
- Ordering and Purchasing
- Attention to Detail
- Strong Negotiation Talents
- Vendor Contract Negotiations
- Procurement Management
- Supply Chain Management
- Communication Skills
- People Skills
- Team Management
- Report Preparation
- Financial Reporting
- Inventory Assessment
Timeline
Procurement Officer
Heatizon Systems
10.2023 - Current
Purchaser
Powerblanket
01.2017 - Current
Sales Associate
Powerblanket
01.2017 - 01.2018
Accounting Clerk
Powerblanket
01.2017 - 01.2018
Logistics Coordinator
Powerblanket
01.2015 - 01.2018
Customer Service Manager
American Express
01.2014 - 01.2015
Inbound Phone Agent
American Express
01.2012 - 01.2013
Copper Hills High School
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