Highly motivated and experienced professional with exceptional organizational skills. Actively seeking employment within an organization that offers ample opportunities for growth and development. Proven track record of success in chosen field. Brings a strong work ethic and mature approach to work. Ability to effectively manage tasks and prioritize responsibilities, consistently delivering results. Eager to contribute expertise and contribute to the success of a dynamic organization that values professional growth.
Hi, I’m
Danielle Thompson
Acworth,GA
Summary
Overview
23
years of professional experience
1
Certification
Work History
Cobb County School District
School Bus Driver
02.2024 - Current
Job overview
- Transport Pilots, Flight Attendants safely to Hotels from the airport
Instacart Shoppers
Personal Shopper/Delivery Driver
08.2020 - Current
Job overview
- Shop for and deliver groceries to customers at their homes
Unifi Aviation
40' Shuttle Bus Driver
02.2023 - 01.2024
Job overview
- Transport All Delta Airline Employees to and from Air field
Gwinnett County Public Schools
School Bus Driver
08.2022 - 02.2023
Job overview
- Safely transported students to and from school daily
DoorDash
Delivery Driver
09.2021 - 01.2023
Job overview
- Deliver fast-food to customers
NKL Logistics LLC
26' Box Truck Operator/Driver
07.2021 - 01.2023
Job overview
- Deliver freight loads throughout East & West Coast in 26 foot box truck
Ken's Foods
Inventory Clerk
10.2021 - 09.2022
Job overview
- Operate company forklift to Inventory warehouse products
- Scanning inventory utilizing RF Scanner
- Maintaining daily Cycle Counts
- Moving and relocating pallets throughout warehouse
- Removing damaged product from pallets and changing count on inventory
- Audit Inbound Put Away loads ensuring product is scanned in, labeled correctly and placed in correct bays for picking as well as other duties as necessary
Gopuff
Delivery Driver
03.2021 - 01.2022
Job overview
- Deliver warehouse goods to customers who order from company platform
Acara
Customer Service Representative/Call Center
09.2020 - 12.2021
Job overview
- Assist customers with selecting the right Medicare plan and providers that fits their personal needs
Combined Insurance
Insurance Agent
01.2020 - 08.2021
Job overview
- Provide individuals with Life, Accident & Supplemental Health Protection Benefits
NON PROFIT ORGANIZATIONS
Serenity 360
02.2019 - 03.2021
Job overview
- Weekly Inventory of food supply and report to supervisor
- Stock mini warehouse weekly
- Maintain cleanliness of food storage areas
- Prep and prepared dinner for Independent living residential home seven days a week
Rehabilitation Support Services
Administrative/Case Coordinator Duties
04.2017 - 12.2017
Job overview
- Company Overview: (Non-profit organization)
- Program serves individuals with psychiatric disabilities
- Responsibilities include customer service through case coordination, service planning, advocacy & crisis intervention, teaching life skills provide and supervise medication intake
- Responsible for a case load of five Mental Health Adults transitioning into Certified Housing Program
- Monthly paperwork required to bill providers
- Set up medical, dental and mental health appointments
- Assist in finding adequate housing for consumers
- Assist consumers in paying bills monthly (ex; rent, power, phone) assist consumer with applying for benefits such as SSI, SSA, DSS, MEDICAID, and SNAP
- Weekly, bi-weekly and monthly medication fills
- Transport to and from appointments when necessary
- Advocate for consumer's needs
- Conduct housing inspections weekly checking for safety violations or repairs, submit tickets for repairs if necessary
- Distribute weekly allowances to consumers
- Daily documentation using Microsoft Office and Footholds (AWARDS) database
- Make collateral phone calls to doctors, psychiatrist, pharmacist, clinicians and other billable providers
- Documenting all daily tasks into certified program database
- A multitude of other daily tasks as necessary
- Occasionally remote work/ working from home
- (Non-profit organization)
St. Catherine's Center for Children
Shift Leader/ Childcare Worker2
06.2007 - 10.2017
Job overview
- Duties: To oversee 8-10 staff members on the evening shift daily, assisting with redirection of difficult situations and problem solving with our youth
- Crisis Intervention when necessary
- Preparing staff schedules weekly, entering daily data reports into footholds database, answering phone calls and directing to proper location, coordinating daily community meetings
- Attend team management meetings weekly, meeting documentation and record meeting minutes occasionally, supervising visits, and transporting clients to & from appointments utilizing agency 12 or 15 passenger vans
- Maintain the cleanliness and safety of residence
JC Penney's Hair Salon
Hairstylist/Receptionist
11.2016 - 06.2017
Job overview
Durham School Services
School Bus Driver
08.2002 - 05.2008
Job overview
Education
GED# x01777468 from General Studies
University Overview
STRAYER UNIVERSITYGeorgia
Bachelor's from INFORMATION TECHNOLOGY
03.2025
University Overview
Austin's School of Spa TechnologyAlbany, NY
License from Cosmetology
11.2016
University Overview
Hudson Valley Community CollegeTroy, NY
Diploma from Liberal Arts
06.2005
University Overview
Skills
- Pallet Jack
- Server
- Microsoft Outlook
- Clerical experience
- Delivery driver experience
- Driving
- School Bus Driving
- Case Management
- Customer service
- Merchandising
- Sales
- Insurance Sales
- Medical office experience
- Customer Care
- Hospital experience
- Leadership
- Remodeling
- Forklift
- Shift management
- POS
- Medical terminology
- Commercial driving
- Hair Styling
- Team management
- CSR
- Basic math
- Typing
- Transcription
- Crisis Intervention
- Bus Driving
- Hand tools
- Customer Support
- Research
- Cash handling
- Microsoft Office
- Call Center
- Box Truck
- Warehouse experience
- Shuttle Driving
- Industrial equipment
- Inventory control
- GPS
- Vital signs
- Word
- Communication skills
- Freight
- Serving
- Van driver
- Cash register
- Freight Experience
- Front desk
Certification
- CDL, 03/31/35
- Cosmetology License
- Forklift Certification
- Insurance Producer License
- School Bus Endorsement, 01/31/31
- DOT Medical Card, 03/31/35
- Air Brake Endorsement, 01/31/31
- CDL B, 01/31/31
- Passenger Endorsement, 01/31/31
- Commercial driver's licenses, Class B, GA, P (Passenger vehicles), S (School bus)
Timeline
School Bus Driver
Cobb County School District
02.2024 - Current
40' Shuttle Bus Driver
Unifi Aviation
02.2023 - 01.2024
School Bus Driver
Gwinnett County Public Schools
08.2022 - 02.2023
Inventory Clerk
Ken's Foods
10.2021 - 09.2022
Delivery Driver
DoorDash
09.2021 - 01.2023
26' Box Truck Operator/Driver
NKL Logistics LLC
07.2021 - 01.2023
Delivery Driver
Gopuff
03.2021 - 01.2022
Customer Service Representative/Call Center
Acara
09.2020 - 12.2021
Personal Shopper/Delivery Driver
Instacart Shoppers
08.2020 - Current
Insurance Agent
Combined Insurance
01.2020 - 08.2021
Serenity 360
NON PROFIT ORGANIZATIONS
02.2019 - 03.2021
Administrative/Case Coordinator Duties
Rehabilitation Support Services
04.2017 - 12.2017
Hairstylist/Receptionist
JC Penney's Hair Salon
11.2016 - 06.2017
Shift Leader/ Childcare Worker2
St. Catherine's Center for Children
06.2007 - 10.2017
School Bus Driver
Durham School Services
08.2002 - 05.2008
GED# x01777468 from General Studies
STRAYER UNIVERSITY
Bachelor's from INFORMATION TECHNOLOGY
Austin's School of Spa Technology
License from Cosmetology
Hudson Valley Community College
Diploma from Liberal Arts
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