Danielle Tidwell
Keene,NH
Summary
Dynamic and motivated leader with a proven track record in operations management and team leadership, notably at Guardian Logistics Inc. Excelled in enhancing profitability and scaling business growth, demonstrating exceptional budget control and relationship-building skills. Achieved significant revenue growth by prioritizing performance improvement and strategic planning.
Overview
11
11
years of professional experience
Work History
Business Owner/Human Resources Manager/Payroll Specialist
Guardian Logistics Inc
07.2021 - Current
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Developed and implemented payroll procedures to streamline workflow. Processed timecards and payroll data for all employees
- Maintained employee privacy and protected payroll operations by keeping all information confidential. Managed and updated employee benefits information. Coordinated resolution of payroll discrepancies. Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Processed manual checks for employees in accordance with company policies. Reconciled payroll discrepancies and responded to inquiries from employees.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team. This includes but is not limited to the interviewing, hiring and onboarding of all company employees since the day we launched.
- Developed a high-performing team through effective recruitment, training, and performance management. Trained and motivated employees to perform daily business functions. Trained our director of operations and her operations team to efficiently run and operate out logistics business. Trained our driver trainer who is now responsible for the training of all Delivery Associates that join our team.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives. This is displayed in the fact that when we first launched our business we had 10 employees and at this time we have 87 employees with work under us.
- Creating the company schedule for every team member ensuring a smooth operation from a daily basis, to weekly and so on. Always taking into account projected consumer purchases to ensure there is enough workforce each day.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Dental Asssitant
Hampstead Family Dental
12.2019 - 08.2021
- Explained and discussed treatment plans, educated patients when necessary and provided pre and post- operative care instructions.
- Cleaned and sanitized dental tools and equipment, sanitized treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices while running a head of schedule to ensure a timely transition for the patient from the waiting area to the operatory.
- Successfully assisted dentist by performing four-handed dentistry with such fluidity that no verbal communication was needed between then dentist and myself. This allows the patient to receive their dental treatment with ease and as little stress as possible
- Always maintained the ability to be one thought ahead of the doctor anticipating their every move.
- Took dental images following strict patient protection rules, applying lead aprons. followed by preparing patient X-rays and images for review by dentist.
- took impressions and created models to send out to outside labs for fabrication of certain prosthesis. Creating in house removable prothesis pieces for patients. Including bur not limited to night guards, sports mouth guards, retainers. provisional crows, etc.
Lead Dental Assistant
Aspen Dental
05.2013 - 12.2019
- All clinical responsibilities and duties as listed above for Hampstead Family Dental along with the following listed below.
- Acted as Interim Office manager taking on the responsibilities of ensuring the business side of operations were running as expected. This includes but not limited to the discussion of treatment plans, payment plans and timelines for all patients. Collecting patient payments. The schedule fort the staff. Team building exercises. Conducted morning huddles to discuss the day and if there were any problems that needed to be addressed all while building teem morale!
- Managed and maintained inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Mentored student dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Typed patient data into computer systems while following privacy laws and maintaining high-level accuracy. always following HIPPA.
- Collaborated with other dental professionals to formulate comprehensive treatment plans for complex cases.
Education
Dental Assisting
Seacoast Career Schools
Manchester06.2012
Skills
- Driven and Determined
- Attention to Detail
- Entrepreneurial personality
- Relationship Building
- Work Planning and Prioritization
- Team Collaboration and Leadership
- Performance Improvement
- Business Administration
- Purchasing and planning
- Budget Control
- Operations Management
Timeline
Business Owner/Human Resources Manager/Payroll Specialist
Guardian Logistics Inc
07.2021 - Current
Dental Asssitant
Hampstead Family Dental
12.2019 - 08.2021
Lead Dental Assistant
Aspen Dental
05.2013 - 12.2019
Dental Assisting
Seacoast Career Schools
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