Danielle Torres

Facilitated high volumes of cash and gift card transactions, verifying cash drawer balance before and after store hours. Boosted sales performance by implementing effective visual merchandising and store layouts. Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential. Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue. Provided ongoing coaching and feedback to sales associates, fostering an environment conducive to learning and professional growth. Addressed customer complaints professionally and efficiently, resulting in satisfied customers. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Coordinated special events within the store such as product launches or promotional activities that generated excitement among customers. Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Used scanners to quickly locate and track items in warehouse. Collaborated with team members to achieve daily pick and pack goals. Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours. Safely and securely loaded items to prevent damage during transport.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Managed returns, exchanges and refunds in accordance with store policy. Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed. Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability. Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases. Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment. Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.